Remote Help Desk Analyst - Tier I/II Mobile App Support

A government IT services provider is seeking a Help Desk Analyst to support the myColorado app by providing Tier I and II technical support. This role includes troubleshooting issues, managing customer communications, and ensuring efficient ticket resolution. Ideal candidates will possess strong customer service skills and experience in technical troubleshooting for mobile applications. Opportunities for professional growth are provided in a collaborative team environment.#J-18808-Ljbffr