Customer Service Specialist

Pay: $25.00 per hour3-6 month temp assignmentJob description:Manage incoming and outbound customer calls, promoting residential and commercial energy-efficiency programs, including upgrades to high-efficiency natural gas equipment for new and existing non-heat customers.Achieve market segment performance targets and maintain high customer satisfaction ratings.Support the development and execution of market-based promotions and activities.Represent the company at in-person promotional events and engage with potential customers.Collaborate with team members across business units to drive program success.Perform additional duties as assigned to support business objectives.Position Specifications:Associate degree preferred; 0–2 years of customer service or sales experience is ideal.Prior sales experience is a plus.Highly motivated with excellent interpersonal, written, and verbal communication skills.Strong phone presence, customer relations abilities, and a competitive drive.Proficient in Excel, Word, Outlook, and other desktop applications.Ability to work effectively in a collaborative, cross-functional team environment.Social media skills a plus; bilingual in English/Spanish is a plus.