Front Desk Sales Associate

Benefits:Company partiesEmployee discountsFree uniformsTraining & developmentPerks and Benefits:Direct career growth path to Management positions (Ass. Manager, Manager) and additional optionsDiscountsAbout the Role We're looking for a high-energy, people-focused Sales & Front Desk Associate who thrives in a sales-driven environment and loves connecting with others. This is a front-line role where you'll confidently sell memberships, build relationships, and deliver an outstanding customer experience every single day.If you're motivated, adaptable, and excited about helping both people and pups—you'll fit right in.What You BringStrong sales confidence (membership sales experience is a big plus!)Customer service background (retail, restaurant, or similar fast-paced environments)Comfort with computers and scheduling systemsA genuine passion for dogs and their health & wellnessReliable transportationWillingness to work in a smoke-free environmentWho You AreA natural people person who builds connections easilyComfortable and enthusiastic about selling and educating customersHigh-energy and self-motivated—you don't wait to be told what to doQuick to adapt in a fast-paced environmentA team player who jumps in to help wherever neededGoal-oriented with a strong desire to grow into leadershipWhat You'll DoDrive membership sales through confident conversations and education on dog health & wellnessConsistently hit and exceed key performance metrics (average ticket, rebook rate, add-ons, and retail sales)Generate and follow up on leads to grow the membership baseAnswer calls, schedule appointments, and manage customer records efficientlyHandle daily cash responsibilities with accuracyDeliver exceptional service by managing expectations, resolving concerns, and retaining membershipsMaintain a clean, organized, and welcoming front desk environmentSupport your team and take on additional responsibilities as neededSkills That Set You ApartConfidence in selling services and products—without hesitationStrong interpersonal skills—you connect easily with both people and their dogsAbility to quickly learn and communicate product and service valueClear, effective communication (in person and over the phone)Problem-solving mindset with the ability to think on your feetStrong attention to detail and time managementAccountability to both personal goals and team standards