Call Center Associate

Now Hiring: Call Center Associate Are you looking for more than just a job? At Same Day Water Heaters, you're not just another voice on the phone you're part of a tight-knit team that works hard, laughs often, and supports one another like family.We're a small, fast-growing national call center based in Houston, TX, helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, we're looking for friendly, motivated people who love great conversations and genuine teamwork.If you enjoy connecting with people, solving problems, and being part of a fun, supportive environment this is the place for you!This role is 100% onsite, come join the energy of our call center!What You'll DoHandle inbound and outbound calls with a smileHelp customers schedule their appointments quickly and easilyShare information about our services and answer product questionsKeep notes organized and accurate in our systemUse your problem-solving skills to make every call a great experienceWhat Makes You a Great FitYou bring great energy and a positive attitude to every callYou're comfortable using scripts for guidanceYou communicate clearly and professionally and love helping othersYou're reliable, punctual, and ready to grow with a team that values youPeak call times may require mandatory overtimeFlexibility to work different days/shifts we're open 7 days a weekPerks & Benefits$16$17/hr starting payHealth, Vision, Dental, and Life Insurance optionsIncentive bonuses for performance & teamworkCasual dress code jeans & sneakers totally welcomeFlexible schedulingA supportive, family-style work environment where your ideas matter