Customs Broker Advisor

HIGH-LEVEL OVERVIEWThe Customs Broker Advisor is the licensed compliance authority responsible for designing and overseeing customs brokerage compliance within a high‑growth, technology‑driven e‑commerce environment. This role ensures automated, scalable operations meet all CBP and PGA requirements while representing the company’s compliance position to regulators and partners.This is an in-office position based in St. George, Utah. Relocation assistance is available.EXPECTATIONSEstablish and maintain compliance processes for all customs/import activitiesWork directly with CBP officials and PGA representatives to create trusted partnershipsProvide oversight and guidance for HTS classifications, duty calculations, CBP/PGA filingsTranslate regulatory requirements into automated technology systems that work in practiceBuild scalable compliance frameworks ensuring accuracy, consistency, and audit readinessIdentify and mitigate compliance risks while representing the organization in CBP initiatives and regulatory engagementsStay current on regulatory changes, inform partners and adapt current processes as neededMake sound judgment interpreting regulations for evolving business and technology modelsESSENTIALSLicense Customs Broker required5+ years’ experience in customs brokerage, e‑commerce or high‑volume operations a plusExperience obtaining and maintaining corporate brokerage license Strong working knowledge of CBP regulations (HTS, COO, valuation) and PGA requirements Experience managing PGA permits, certifications, filings, and compliance proceduresDemonstrated experience establishing or improving compliant customs processesComfort working in a fast paced, technology driven environment with automated workflowsStrategic thinker, proactive problem solver with excellent communication skills