General Manager
General Manager Responsibilities
General Managers are responsible for the complete and total management of a Jersey Mike’s store/operation, including:
Store sales
Volume
Quality of service
Customer satisfaction
Profit margin
Create employee schedule
Place inventory orders
Lead employee training
Lead by example
Participate in management team meetings and strategy sessions
Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager.
Qualifications
Education: High school degree or equivalent
2 years QSR experience preferred
Must be 18 years or older to operate the slicer
Serve Safe Certification – Food Handler
Must have reliable transportation
Key Competencies
Excellent menu and product knowledge
Outstanding personality
Ability to thrive in a fast‑paced environment
Desire to improve self and skill sets
Effective communication with guests
Participation in all Jersey Mike’s training programs
Reliability in meeting schedule requirements
Compensation
To be discussed
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