Front Desk / TAP Data Entry Specialist

Job PostingLocation: Minot AFB, North Dakota Schedule: Full-time, Monday–Friday, 0730–1630 (up to 40 hours/week)Position SummaryProvides front desk customer service and administrative support for the Military & Family Readiness Center, with primary responsibility for Transition Assistance Program (TAP) data entry, records management, and customer intake in support of Air Force personnel and families.Key ResponsibilitiesGreet visitors and answer telephone inquiries; refer customers to appropriate M&FRC staffPerform TAP data entry and maintain individual customer records using AFFIRST and related systemsPrepare, edit, and proofread correspondence, reports, and administrative documentsMaintain office files, records, and calendars in accordance with Air Force records management requirementsProcess incoming and outgoing correspondence, mail, and electronic communicationsMaintain appointment schedules and customer intake documentation (e.g., Statements of Understanding)Requisition office supplies and assist with time and attendance documentationServe as primary records custodian for M&FRCRequired QualificationsProficiency with Microsoft Word, Excel, Access, and OutlookStrong written and verbal communication skills with attention to detailAbility to provide professional customer service using tact and courtesyKnowledge of administrative and clerical procedures; familiarity with Air Force terminology preferredAbility to obtain base access and pass required background checks