Leasing Agent

Leasing Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Inspect models and available “market ready”, communicate related service needs to Property Manager. Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status. Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs. Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Monitor advertising effectiveness. Gather information about market competition in the area and file. Represent the company in a professional manner at all the times. Administrative Accept rental payments and give immediately to Community Manager. Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures. Maintain current resident files. Distribute all company or community-issued notices. Maintain accurate monthly commission records on leases and renewals for bonus purposes. Assist management team with other various tasks as required. Consistently implement policies of the community. Resident Retention Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments Maintain open communication with Property Manager Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager. Job Type: Full-time Pay: $18.00 - $23.00 per hour Benefits: Dental insurance Health insurance Paid time off Relocation assistance Vision insurance Ability to Commute: Staunton, VA 24401 (Preferred) Ability to Relocate: Staunton, VA 24401: Relocate before starting work (Preferred) Work Location: In person