Barista
Company Description:
BIGGBY COFFEE is a come-as-you-are, be-who-you-are type of place. Its where old friends gather & new friendships are made. If you love to have fun & connect with people, BIGGBY is the place for you! Learn more about our brand at biggby.com.
Overview:
Looking for people who are energetic, dedicated, & passionate and who value a fun & family-like environment where we put the customer above all else and strive towards personal & professional growth.
Benefits of working at BIGGBY COFFEE: A Michigan-based coffee company where you'll learn how to craft specialty beverages.
Flexible hours!
Free coffee!
Discounts on food and merchandise!
Chance to try out new products before they are available to customers!
Opportunities for advancement!
Annual raises!
Sick Pay!
Holiday Pay!
Direct Deposit!
Health Insurance!
39% off Tuition at Davenport University
Workplace dedicated to providing growth, value, and belonging to all employees.
Description:
A customer-facing position responsible for providing great customer service and high-quality products by executing on set BIGGBY COFFEE and Pavilion Ventures systems.
We do require that you:
Be available to work at least 10 hours a week or more
Be available to work weekends
Have reliable transportation
Complete our New Barista Training Program- You will then receive your own dedicated trainer for your first 8 shifts to work alongside you and make sure you are comfortable with every aspect of the business.
Responsibilities and Duties:
Know and uphold PERC, Cultural and Core Values.
PERC: Memorize and demonstrate PERC behind the counter every moment of every day.
BIGGBY COFFE Cultural Values
Make Friends
Share Great Coffee
Be Yourself
Have Fun
Pavilion Ventures Core Values
Love People
Energetic, Fun, Family
Dedicated and Passionate
Customer Focused
Always Be Growing
Know and utilize Position Priorities
Position Priorities: Memorize the BIGGBY COFFEE Position Priorities and stay in your assigned position until you are reassigned.
Knowledgeable of menus and recipes
Recipes: Memorize and follow flavor rules for all beverages. Follow proper beverage making procedures.
Prepare and serve hot, iced, and frozen beverages such as lattes, creme freezes, tea and mocktails.
Understanding of the menu and various beverage and food offerings and customization options.
Able to help customers build their unique order through upselling.
Prepares and serves food such as bragel sandwiches, bagels, muffins, etc.
Create a welcoming environment for all customers
Engage customers in an enthusiastic and genuine manner.
Maintain higher energy levels than the customers being served.
Maintain proper cash handling and store cleanliness procedures.
Ensure customer items, such as sugars, mugs, and gift cards, are properly stocked.
Clean and sanitize delivery counter and lobby.
Ring in, receive, and close out customers orders following proper cash handling procedures.
Show up on time for shifts, in proper uniform.
Clean and sanitize all equipment, utensils, dishes, and work areas.
Perform other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Brand: Biggby Coffee
Address: 3520 Okemos Rd Okemos, MI - 48864
Property Description: 1059 - Okemos
Property Number: 1059