Staffing Assistant - Resource Management Center

Job Description SummaryThe Resource Management Center (RMC) Staffing Coordinator is a centralized, non-clinical role responsible for real-time coordination and allocation of hospital staffing resources to ensure safe and effective patient care across inpatient units. This position plays a critical role in maintaining appropriate staffing ratios through continuous assessment of unit needs and available resources.EntityMedical University Hospital Authority (MUHA)Worker TypeEmployeeWorker Sub-TypeRegularCost CenterCC000250 CHS - Administration - Resource ServicesPay Rate TypeHourlyPay GradeHealth-22Scheduled Weekly Hours36Work ShiftJob DescriptionKey ResponsibilitiesCoordinate and allocate nursing and ancillary staff across multiple inpatient units to maintain safe staffing ratiosConduct staffing evaluations at minimum every 4 hours, adjusting assignments based on census changes, acuity, and unit needsCollaborate closely with Hospital Supervisors and unit Charge Nurses to assess real-time staffing needs and operational demandsAttend and actively participate in staffing huddles throughout the shift, where units report:Current censusAvailable staff/resourcesAnticipated needs for the oncoming shiftDevelop and communicate staffing plans for upcoming shiftsDay shift confirms night shift staffingNight shift confirms day shift staffingIdentify and allocate incoming resources, including nursing and ancillary care team members, based on priority and patient safety needsManage incoming calls from care team members, including call-outs and schedule changesRespond to unit updates such as admissions, discharges, and new patient safety needs (e.g., sitter/1:1 observation requirements)Utilize the scheduling platform, Smart Square, to track staffing, assignments, and workforce availabilityMaintain clear, concise communication across all levels of hospital operations to ensure transparency and efficiencyRequired QualificationsAt least 2 years of experience in healthcare operations, staffing coordination, or hospital-based rolesActive BLS and CDCES certification at time of hire.Strong organizational, multitasking, and problem-solving abilitiesExcellent communication and interpersonal skillsAbility to make real-time decisions in a high-pressure, fast-paced environmentProficiency with scheduling systems and basic computer applicationsPreferred QualificationsRegistered Nurse (RN) or clinical backgroundPrior experience in staffing/resource allocation, bed management, or centralized staffing officeFamiliarity with hospital workflows, inpatient unit operations, and patient acuity considerationsExperience using Smart Square or similar workforce management platformsWork Environment & ExpectationsSchedule: (3) 12-hour shifts per week, 7am-7:30pm or 7:30pm - 7am24/7 operational department requiring flexibility in scheduling (days, nights, weekends)High-volume, fast-paced environment requiring continuous prioritization and adaptabilityRole requires strong collaboration with interdisciplinary teams across multiple hospital unitsCritical role in supporting patient safety, throughput, and hospital operationsAdditional Job DescriptionPhysical Requirements: Ability to perform job functions while standing. (C). Ability to perform job functions while sitting. (C) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (I) Ability to work indoors. (C) Ability to work outside in temperature extremes. (I) Ability to work from elevated areas. (F) Ability to work in confined/cramped spaces. (F) Ability to perform job functions from kneeling positions. (I) Ability to bend at the waist. (C) Ability to twist at the waist. (F) Ability to squat and perform job functions. (F) Ability to perform "pinching" operations. (F) Ability to perform gross motor activities with fingers and hands. (C) Ability to perform firm grasping with fingers and hands. (C) Ability to perform fine manipulation with fingers and hands. (C) Ability to reach overhead. (F) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (C) Ability to fully use both legs. (C) Ability to use lower extremities for balance and coordination. (F) Ability to reach in all directions. (C) Ability to lift and carry 50 lbs. unassisted. (I) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (I) Ability to lift from 36" to overhead 25 lbs. (I) Ability to exert up to 50 lbs. of force. (F) Examples include: To transfer a 100 lb. patient that cannot assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain vision 20/40 corrected. (C) Ability to see and recognize objects close at hand or at a distance. (C) Ability to match or discriminate between colors. (C) Ability to determine distance/relationship between objects; depth perception. (C) Good peripheral vision capabilities. (C) Ability to maintain hearing acuity, with correction. (C) Ability to perform gross motor functions with frequent fine motor movements. (C) Ability to deal effectively with stressful situations. (C) Ability to work rotating shifts. (F) Ability to work overtime as required. (F) Ability to work in a latex safe environment. (C) *Ability to maintain tactile sensory functions. (C) *(Selected Positions) * Ability to maintain good olfactory sensory function. (C) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (C) (Selected Positions) *If you like working with energetic enthusiastic individuals, you will enjoy your career with us!The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees