Customer Service Representative Job in Greenville, SC | Robert Half

Customer Service RepresentativeWe are looking for a Customer Service Representative to join a team in Greenville, South Carolina in a contract position with permanent potential. This role supports distributor relationships by assisting customers with fabric-related orders, handling inquiries with professionalism, and ensuring accurate order processing. The ideal candidate brings strong attention to detail, confidence working with numbers, and the ability to stay organized while managing a variety of daily tasks.Responsibilities:Assist distributor customers by responding to questions about fabric products, order details, and service needs through inbound and outbound communication.Enter customer orders accurately and verify information carefully to help prevent processing errors.Support the team in a flexible capacity by stepping into different service and order-related tasks as business needs change.Review order information, quantities, and pricing details with precision while maintaining a high level of accuracy.Manage multiple customer requests efficiently and prioritize daily work to meet deadlines and service expectations.Provide courteous, solutions-focused support that helps maintain positive relationships with customers and distribution partners.Handle call center activity professionally, documenting interactions and following through on open issues when needed.