Generator Service Technician

Generator Service TechnicianSkills and Other QualificationsMust have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed.Must be able to account for time spent on jobs and travel.Must have an excellent driving record and have a valid driver’s license. The job WILL require driving long distances to job sites, and overnight stays in hotels 1-3 nights (but not limited to) a week may also be required. Company would cover costs of hotels and provides a meal allowance per company guidelines.Must have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF’s). The technician would work from home and would ensure proper vehicle maintenance is performed, required parts inventory is maintained, ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned.Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Good problem-solving during emergency situations or situations with limited resources.Training will be provided. The employee may be required to attend training courses in Milwaukee, Wisconsin in addition to other training as needed and required.Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality and safety.Work Conditions:The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.)Frequently work near moving mechanical parts.