Customer Service Representative (Augusta)

Role: Customer Service RepresentativeLocation: Augusta, GAMode of Hire: Full TimeSkills Required:Promoting and/saving products and services.Providing an excellent customer experience via phone.Negotiating and completing save/service order requests from customers.Working with customers patiently, tactfully, and efficiently.Strong attention to detail and accuracyExcellent written and verbal communication skillsAbility to manage high call volumes and multiple tasks simultaneouslyAccurately informing customers of various fees and adjustments.Providing options to the customer based on product and service needs.Active listening skills.Ability to follow tactical call flows to optimize the customer experience.