Program Assistant

About Mission BitMission Bit is a San Francisco-based nonprofit that equips youth with hands-on computer science and AI education that builds confidence, technical skills, and pathways to meaningful careers in technology. We serve public high school students who've historically had limited access to tech and tech careers through semester-long coding courses, self-paced learning, workshops, and more.The roleThe Program Assistant of Tech Start and Alumni Initiatives supports program coordination, participant case management, and community engagement. This role helps organize workshops and events, manage participant communications and records, connect young people with career-development resources, and engage alumni. This role reports directly to the Director of Programs.We're looking for someone who is highly organized, proactive, dependable, and a clear communicator. The ideal candidate is comfortable working with data, learning new tools, and supporting young people as they pursue education and careers in technology.This is a hybrid, temporary, part-time role based in San Francisco, CA, starting from date of hire through June 30, 2027. In-person work is required at least two times a week, depending on the program schedule. In-person work will include travel to the office and around the Bay Area.Schedule20 hours/weekMonday through Thursday, some Fridays, evenings, or weekends occasionally requiredTypically 5-7 hour shifts, between the business hours of 9:00 AM - 7:00 PM Hours may vary based on the semester and organizational needs. Flexibility to adjust the schedule as neededDurationDate of hire through June 30, 2027What you'll be doingProgram CoordinationAssist the Director of Programs in scheduling, coordinating, and executing workshops, events, and program activitiesPrepare program materials, including agendas, slide decks, and handouts, in advance of each sessionDraft and send routine communications such as participant reminders, surveys, and partner updatesTrack program materials and office inventory, and assist with supply prep and distributionParticipate in and support Mission Bit activities and events as neededTech Start Program SupportCoordinate participant recruitment, enrollment, and onboarding for each Tech Start cohort, including collecting forms, communicating logistics, and supporting orientationModerate virtual and in-person workshops and events, supporting smooth facilitation, day-of setup, troubleshooting, and coordination with external partners at Mission Bit HQLiaise with industry volunteers, panelists, and mentor matches to confirm availability, share logistics, and support a positive participant experience across all workshopsCoordinate distribution of participant benefits (e.g., LinkedIn Premium and Vercel Premium access) for each enrolled cohortTrack and maintain accurate participant records, including Individual Employment Plans, attendance, and survey responses, and enter data into required systems no later than the 10th of each monthMonitor cohort progress toward completion and placement targets, flag updates to the Director of Programs, and assist in collecting program metrics — including attendance trends and participant demographics — to support quarterly grant reporting and continuous improvementCase ManagementConduct regular check-in calls with Tech Start participants to monitor their progress, address barriers, and ensure they remain on track toward program completion and placement goalsMaintain detailed case notes for each participant, documenting phone calls, key updates, and any follow-up actions takenFlag participants who are at risk of dropping off to the Director of Programs and coordinate appropriate support or interventionsTrack participant milestones and outcomes post-program, including placement in employment, education, or training, and document accordinglyServe as a consistent point of contact for participants throughout their time in the program and during the alumni transitionSupport participants and alumni in accessing career development resources, including internship and job opportunities, skill building, and ongoing career guidanceWork closely with the Programs team to build and maintain career partnershipsAlumni InitiativesMaintain and grow the Mission Bit Alumni Network by identifying and curating events, opportunities, internships, and resources to share via the alumni newsletter and LinkedIn groupDraft and schedule regular alumni communications, including newsletters, event announcements, and engagement check-insSupport coordination of the Student Ambassador Board, including scheduling meetings and maintaining follow-up communicationsAssist in connecting alumni to Tech Start programming as mentors, panelists, or volunteersRequirementsWe'd love to hear from you if you have...Demonstrated interest or experience in education, workforce development, or youth-serving programsStrong organizational skills and ability to manage multiple deadlinesClear, professional written and verbal communication skillsComfortable working with data and keeping detailed recordsExperience with Google Workspace (Docs, Sheets, Calendar) and comfort learning new toolsAbility to work independently and as part of a collaborative teamFamiliarity with communities Mission Bit serves, underrepresented young people in San Francisco, is a plusIt's not required, but it's a nice bonus if you...Experience with Salesforce, Notion, and SlackExperience with WorkForce CentralPrior experience supporting workshops, events, or program coordinationBenefitsCompensation$25/hrBenefitsAccrued sick time-offMission Bit is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.