Associate Case Processing Manager
Leading a team in ICSR management, the full-time Associate Case Processing Manager will oversee task distribution, ensure workflow efficiency, and maintain effective client cooperation while working remotely.
Key responsibilities:
Manage and support the ICSR team, ensuring effective task distribution and workflow processes
Create and maintain project-specific KPIs to optimize ICSR team efficiency
Review trackers and timesheet data for accuracy while participating in ICSR processing and quality control
Required qualifications:
Life science graduate or healthcare-related qualification with experience in pharmacovigilance
Extensive experience in pharmacovigilance, including a demonstrated line management role
Proven ability to propose process changes and manage ICSR deviations
Experience in creating and optimizing procedures and training for team efficiency
Strong technical skills relevant to ICSR management