Operations Specialist Corporate Actions Income

Ops Specialist - CA Income We are seeking an Ops Specialist responsible for the global processing, balancing, and reconciling of custody positions related to dividend and interest payments. Key responsibilities include: - Receiving and authenticating instructions for transactions. - Entering and verifying instructions with dual controls. - Collecting dividend and interest income payments for global clients. - Validating payment advice from local markets against client receivables. - Resolving client entitlement issues internally and deciding whether to repair or escalate to sub-custodians or depositories. - Communicating effectively and professionally to minimize risk and exposure. - Generating custody and operations reports for daily, weekly, and monthly management reviews. - Addressing and resolving discrepancies promptly while keeping clients informed. - Identifying trends in payment repairs at the event, sub-custody, or market level. - Contributing to process improvement initiatives to enhance straight-through processing (STP). - Understanding Division goals and how your role supports them. - Assisting in measuring Client Service Standards. - Communicating professionally to ensure timely and accurate resolution of client payment issues. Qualifications: - BA/BS degree or equivalent work experience. - Proficiency in PC applications, particularly the MS Office Suite (Excel, PowerPoint, Word). - Strong problem identification, escalation, and resolution skills. - Excellent verbal and written communication abilities. - Effective time management and organizational skills; detail-oriented. - Ability to multitask and work collaboratively in a team environment. - Comfortable working under pressure to meet deadlines. - Familiarity with BBH's internal systems to support client service deliverables. Work Schedule: - In-office: Tuesday, Wednesday, Thursday - Work from Home: Monday and Friday Contract Details: - Duration: 4 months with potential for extension or full-time opportunity - Pay Rate: $24.00/hour If you are detail-oriented and thrive in a fast-paced environment, we would love to hear from you!