Service Manager
About UsClark's Oyster Bar, part of MML Hospitality, is now open in Menlo Park, California. Known for exceptional oysters, martinis, lobster rolls, champagne, and signature dishes, Clark's brings a refined yet welcoming dining experience inspired by classic East Coast oyster bars with a subtle nod to the 1950s.Our Menlo Park location features approximately 100 seats, including a private dining room, and is designed with warm oak, terracotta, and leather accents. We aim to be a true neighborhood staple—where outstanding food, drinks, and genuine hospitality come together.As we continue to build our opening leadership team, we are seeking an experienced Service Manager to help lead front-of-house operations and deliver an exceptional guest experience every day.The Service Manager plays a key leadership role in overseeing front-of-house service operations , ensuring seamless guest experiences, strong team performance, and adherence to Clark's service standards. This position works closely with the General Manager and culinary leadership to uphold the culture, hospitality, and operational excellence of the restaurant.What Clark's Oyster Bar OffersSalary Range: $70,000–$80,000Bonus potentialPaid Time OffMML property discounts (Hotel, Restaurant, Retail)Beverage education reimbursementAdvancement and promotion opportunitiesCommunity service opportunitiesRelocation assistanceMedical, dental, vision, disability, life, and pet insuranceRetirement benefitsParental leaveWhat You'll BringPassion for Hospitality: A genuine love for service and creating memorable guest experiencesService Leadership: Proven ability to lead, coach, and inspire front-of-house teamsOperational Excellence: Oversee daily service operations including floor management, guest relations, staffing, and service standardsCommunication Skills: Strong verbal and written communication with guests, team members, and senior leadershipProblem-Solving: Ability to remain calm, decisive, and guest-focused in a fast-paced environmentExperience: Minimum of two years of progressive management experience in the California restaurant industry; boutique or upscale dining experience preferredLanguage Skills: English required; Spanish fluency preferredEducation: Bachelor's degree in Hospitality Management, Business Administration, or related field preferredSchedule & AvailabilityFull-timeFlexibility to work all shifts, including evenings, weekends, and holidaysPhysical RequirementsAbility to stand, walk, and move throughout service for extended periodsUse hands and arms to reach, handle, or feel objectsOccasional lifting of up to 25 poundsAbility to see clearly at close and far distances and adjust focusModerate noise levelAdditional InformationEmployment is contingent upon successful completion of a comprehensive background check, including verification of employment history, education, and other relevant records.MML Hospitality is an equal-opportunity employer and is committed to creating an inclusive and respectful workplace.More detail about Clark's - Menlo Park part of MML Hospitality, please visit https://culinaryagents.com/entities/670901-clarks-menlo-park