Servicenow Consultant

This is a part-time role that you can do while still in your Full-time position.The pay is $50/hr w2.ServiceNow Catalog Builds & Modifications• Building new ServiceNow catalog items or modifying existing ones• Making UI/UX adjustments to catalog items (rich text variables, collapsing sections, showing/hiding admin fields, spacing issues)• Updating UI Policies and Business Rules tied to catalog behavior (state changes, mandatory comments, conditional field displays)Workflow & Notification Enhancements• Creating or modifying workflow-driven email notifications for catalog requests• Adjusting email notification content and formatting, including dynamic user data and standardized templates• Ensuring multiple workflow notifications stay in sync when similar logic exists in more than one placeApproval, State, and Portal Behavior Fixes• Troubleshooting approval behavior differences between platform view and Service Portal• Fixing state transitions caused by conflicts between UI Policies, Business Rules, and portal widgets• Requesting custom portal widget changes so comments and state updates occur correctly during approvalsInbound Email / Injector Troubleshooting• Asking for help debugging email-to-incident injectors not creating records as expected• Investigating Inbound Actions, assignment logic, and email logs in production• Granting temporary access so vendor could analyze production logs and scriptsDemand & Project Customization• Requesting design and build work to extend Demand Management functionality (e.g., operational demands that can create projects)• Coordinating discussions and follow-up work around custom demand-to-project logic in ServiceNowFlow Designer & Script Coordination• Conducting shadow sessions on Flow build and logic for knowledge transfer to BCM team• Verifying that new or updated variables were correctly wired into flows and tasksWorkspace Modifications• Modifying SOW forms and UI behavior to match forms and UI behavior on the platform view (INC/CHG)• Creating additional content on landing page of Service Operations Workspace, other user experiences