Assistant Property Manager - Affordable Property

Job Description BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 11th TIMELOCATIONWinslow Commons - St. Paul, MN (169 Units)HOURS32 hours/weekMonday, Tuesday, Thursday, Friday, 8:30 am - 5:00 pmScheduled dates and hours subject to change at employer discretionPAY, BENEFITS, AND PERKS​​Hiring Pay Range: $21.00 - $25.00/hr ​​Competitive benefit package, including HSA employer contribution, starting 1st of the month after hireEligible for Leasing Commissions and Renewal Bonuses401(k) Plan with employer matchTen paid holidays, no waiting period to receive holiday payGenerous Paid Time Off (PTO) and rollover optionsVolunteer Time Off (VTO), along with additional company sponsored volunteer opportunitiesCompany paid benefits including Life Insurance, Short Term and Long Term DisabilityEmployee Assistance Program (EAP)Educational Assistance optionsRent discountLife Time Fitness Membership discountThe hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions (hr@tbigos.com).SUMMARYThe Assistant Property Manager II provides support to the Property Manager for all operational and financial aspects of a property in order to meet company goals. The Assistant Property Manager will be involved in areas such as collections, resident relations, maintenance and compliance with company safety program, and all laws and company policies. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required; duties assigned may differ based on property. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.ESSENTIAL JOB DUTIESLeasingHandle incoming phone inquiries regarding available apartments and the current status of the Waiting List. Provide all information requested and encourage the prospect to schedule an appointment to visit the propertyMaintain property Waiting ListDemonstrate community and apartment knowledge by communicating the features and benefits of eachFollow-up with prospects regarding current availability and Waiting List statusDemonstrate community and apartment knowledge by communicating the features and benefits of eachFollow-up with prospects who have not made a decision and continue to sell the Bigos propertyAttend required trainings and meetingsInspect vacant apartments and complete light cleaning 'sparkles' as needed to maintain rent ready conditionAdministrativeQualify all prospective renters by gathering applicant's rental history and obtaining approval according to company compliance functionsAssist in coordinating the turnover schedule, including scheduling vendors and coordinating identified workMove-in new renters, including discussing their lease and resident handbook and conducting move-in inspectionsMove-out departing renters including vacate notices and conducting move-out inspectionsAssist with rent collection, including accepting payments and sending notices on delinquent accountsComply with all safety program requirements and work to promote safety in the workplaceOther duties as assignedCompliancePrepares all resident files to include all preparatory paperworkProcesses applications and annual recertifications in Rent CaféEnsures compliance with state, federal and local housing lawsStays current with any changes in fair housing and affordable housing compliance requirementsAssists with subsidy administration in accordance with HUD rules and regulationsResident RetentionAssist in planning resident functions. Attend functions and participate as neededIn absence of the Property Manager, listen to resident requests, concerns, and commentsQuickly enter maintenance work orders and inform the maintenance team. Ensure maintenance repairs are handled satisfactorily. Follow up with residents as neededQUALIFICATIONSEducation and Experience:High school diploma or GED required; Associates degree preferredExperience completing Move In, Annual and Interim Resident Recertifications per HUD guidelines, strongly preferredAffordable Housing compliance experience strongly preferredAt least 1-2 years in customer facing positionsExperience in handling sensitive, confidential informationKnowledge of Microsoft Office, including Word, Excel, and OutlookExperience with Yardi preferredSkills and Abilities:Fluent in English and skilled in oral and written communicationAbility to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the publicDecision-making, problem solving, and time management skillsAttention to detailAbility to work collaboratively in a team environmentReal Estate Licenses must not be active while working in this roleAbility to travel for required trainings, meetings and company eventsPhysical Demands:Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.Personal Protective Equipment: NoneWork Environment: Office working conditions, On property