Employment Office Specialist #66

Target Hiring Range: $69,000-$72,000 Department: Human Resources Posting Date Range: 5/18/2026-6/1/2026 Pay Grade Range: $69000-$120750Work Hours: 8:30am-5:30pmFLSA Status: Non-ExemptRemote Work Status: HybridHybrid Schedule: 3 days a week onsite.All remote or hybrid work arrangements must be performed from within the continental United States, subject to Sergeant at Arms approval. The Senate Sergeant at Arms does not pay for relocation expenses. This vacancy announcement closes at 7pm EST. Late applications will not be accepted.Job Description JOB OVERVIEW The Target Hiring Range for this position is: $69,000-$72,000The Senate Sergeant at Arms is seeking an Employment Office Specialist. This role provides responsive and professional customer service to the Senate community and the public by posting jobs, responding to inquiries, and providing guidance to applicants interested in Senate employment. The incumbent will also maintain the office’s public-facing materials and digital presence, review resumes, support congressional transition activities, and provide other recruitment and operations support as needed.Core CompetenciesAnalytical aptitude, relationship management, consultation, business acumen, ethical practice, attention to detail, verbal and written communications, service orientation, discretion.Key Accountabilities/Essential Job DutiesMaintains the Senate Employment Bulletin/Internship Opportunities Bulletin by posting and removing advertisements; runs reports to determine which vacancies have been posted. Maintains communication with Administrative Managers and Chiefs of Staff within Member offices and committees to determine if the advertisements need to be archived or re-posted. Supports the Employment Office’s outward appearance to the public and the Senate community; develops graphics for Employment Office for printed and digital media to ensure the information is current on the Employment Office website; ensures graphical consistency throughout Employment Office publications and digital media. Responds to inquiries within the Employment Office’s general inbox; provides guidance to the general public looking for assistance from the Employment Office. Interviews Resume Bank applicants to provide guidance on employment in Congress ensuring applicants receive comprehensive information regarding congressional operations and Senate employment practices; reviews resumes and suggests methods for improvement. Supports Senator-elect resume collection during election cycle; coordinates with Senator-elect designees to provide applications of candidates and maintains metrics. Performs recruitment support duties for SAA recruitment as assigned by management, contributing to operational support and process improvements. Other duties, as assigned. JOB SPECIFICATIONS Required EducationHigh School Diploma/ GED.Required Work ExperienceAt least 1-3 years of relevant experience in customer service.Required Special Skills/ KnowledgeAs part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. In keeping with the policy of conflicts of interest, relatives of Sergeant at Arms employees are not eligible to work in the Human Resources Office. Knowledge of, or the ability to learn, departmental rules, regulations, procedures and functions, including policies and regulations set by the Senate Rules Committee and the Senate Committee on Ethics. Knowledge of office equipment, computers and relevant software/Web applications, and spreadsheets and databases. Ability to prepare and maintain records and reports.Ability to establish and maintain effective working relationships with Senate staff and resolve customer problems. Knowledge of editing and publishing content on websites. Demonstrated understanding of compliance requirements and organizational policies, ensuring all work is performed in alignment with established standards. Ability to communicate clearly, professionally, and appropriately with diverse audiences, both verbally and in writing. Ability to apply strong analytical skills to evaluate information, identify issues, and develop effective solutions.Ability to utilize sound decision-making skills to select suitable approaches and actions in a timely manner. Ability to demonstrate resourcefulness by effectively identifying and leveraging available tools, information, and networks to resolve challenges. Ability to maintain a high level of customer focus by understanding needs, delivering quality service, and fostering positive customer experiences. Ability to work collaboratively with colleagues and stakeholders to achieve shared goals and contribute to a cohesive team environment. Ability to adapt effectively to changing priorities, environments, and expectations, demonstrating flexibility in approach.Desired QualificationsKnowledge of Elementor/WordPress, Adobe Creative Cloud, or other software to produce digital and web content.Familiarity with the Senate office environment.Demonstrated ability to handle sensitive and confidential information with discretion, professionalism, and sound judgement. Knowledge of Microsoft products. Working ConditionsSedentary. CONDITIONS OF EMPLOYMENT To be employed by a Senate employing office in a paid position in the continental United States an individual must: Be a U.S. citizen; Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C.1324b(a)(3)(B); Be (i) admitted as a refugee under 8 U.S.C.1157 or granted asylum under 8 U.S.C.1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law).Employment is contingent on background / security investigation results.Benefits At-a-glanceThe SAA provides a highly competitive benefits package for all SAA staff. Our benefits extend beyond health care coverage to help provide employees with student loan reimbursement, professional development, transportation subsidy, TSP/retirement savings, access to our Employee Assistance Program, and more! For more information regarding SAA’s benefits, please visit https://sen.gov/OPPW . ACCOMMODATIONS As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to employment@saa.senate.gov with “Accommodation” in the subject line. VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE If you are identifying as veterans' preference eligible under the VEOA, please use this link to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the "Thank You" page after you have submitted your job application.Candidates only need to apply one time for veterans’ preference to be considered for all future veterans’ preference positions within the Senate Sergeant at Arms. All supporting documents must ONLY be provided within the Veterans’ Preference Application and within the stated deadline of the job announcement. Late applications for veterans’ preference will not be considered. Documentation to obtain veterans’ preference will not be considered if attached to the job application. If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email SAARecruitment@saa.senate.gov . To view additional information regarding the VEOA, please click here . An applicant who declines to self-identify as a disabled veteran and/or to provide information and documentation regarding his/her disabled veteran’s status will not be subjected to an adverse employment action, but the individual may be ruled ineligible for veterans’ preference.