Operations Specialist - Bilingual is a PLUS!

Operations SpecialistProudly recognized as one of the Best Places to Work in PA for 2022, 2023, 2024, and 2025, we're committed to creating an environment where our employees thrive and grow. Are you passionate about helping people, solving problems, and creating win-win outcomes? At Majik, we're looking for a driven and customer-focused, highly organized Operations Specialist to join our team. In this role, you'll be involved in inventory management and reconciliation, pricing, and signage. If you're ready to take ownership, deliver results, and be part of a company that lives its values we want to hear from you! Bilingual candidates may qualify for additional pay based on business needs and proficiency. What We Offer: Generous Paid Time Off and Holiday Schedule Monthly Profit-Sharing Bonus Comprehensive Low-Cost Medical, Dental and Vision 401(k) with Company Match Exclusive Employee Discounts Loyalty Rewards Program At Majik Rent to Own, our values, in particular the Core Values, are of the utmost importance. These values are the basis of our company culture, and are guiding principles for all our associates. Majik's Core Values are what makes our culture unique from other businesses, and the Every Day Values define baseline expectations for all companies, including Majik. Our Core Values: We Serve Others: We are passionate about what we do, why we do it, and who we do it for. We are committed to improving the lives of all employees, customers, and business partners, helping them achieve their personal and professional goals. We create meaningful experiences for our employees and customers. We Do What It Takes: Continuous improvement is our mindset, and we believe that creativity and innovation is everyone's responsibility. We find ways to say "Yes" by offering "win-win" options that benefit all employees, customers and business partners. We Own It: We are responsible for our actions, and we own our results both positive and negative. We provide open and honest feedback and learn from our experiences, always looking to improve our current situation. Responsibilities: Inventory Management and Organization Complete and reconcile the weekly inventory (to ensure all product is present and accounted for) Weekly "slots" inventory to ensure that all remote controls and other accessories are accounted for. A minimum of three times weekly checking and updating all open repair issues and taking action to ensure a timely completion of the repair process. Ensure that the back room is organized with every item tagged with appropriate information. Ensure that all returned merchandise is refurbished within company guidelines Ensure that all pricing and signage is consistent with merchandising standards Inventory transfers must be managed to maximize organization / efficiency / effective communication and to minimize mistakes. Ensuring Follow up on Product Ordering Hours and Attendance: A maximum of 40 hours per week is required, following a standard 5-day workweek, with any overtime subject to District Manager approval. Operating hours are Monday-Friday (10 AM - 7 PM) and Saturday (required) 10 AM - 6 PM, with stores closed on Sundays. Individual schedules may vary based on business needs, and adherence to assigned schedules is expected. Any scheduling concerns must be communicated to the manager at least 30 days in advance for consideration. Requirements: Qualifications, Skills and Work Expectations: High School Diploma or GED required. One (1) year of experience in retail or a customer-focused role involving inventory, refurbishment, or related duties preferred. Completion of New Hire Orientation and all required internal training. Excellent written and verbal communication skills, including active listening and conflict resolution, to support clear and professional interactions with customers and team members Strong organizational skills and basic computer proficiency to manage tasks, maintain accurate records, and process transactions efficiently Results-driven, self-motivated, and receptive to coaching and feedback. Basic proficiency in English, both verbal and written, is required to perform essential job duties such as reading work instructions, communicating with team members and customers, and completing documentation accurately. A valid driver's license with an insurable motor vehicle record is preferred, along with a willingness to travel regularly for customer visits. Ability to safely lift, move, and carry up to 25 pounds independently, and to handle heavier items with team assistance or by using appropriate safety equipment such as appliance carts, furniture dollies, forklift straps, or furniture sliders. While Blue Ocean Brands does not conduct pre-employment or routine drug testing, we reserve the right to require drug or alcohol testing at any time, including but not limited to situations involving reasonable suspicion, workplace accidents, or as required by law.