Benefit Administrator

Cobra Professionals, Inc. is seeking a Benefit Administrator that works well in a fast paced, collaborative environment. Client relations drive our business, so we are looking for an energetic, positive person that can ensure the needs of our clients are met or exceeded.Position Description:The Benefit Administrator works to administer, coordinate, and assure compliance for client's Cobra and FSA Plans and will proactively and professionally respond to high call volumes during certain times of the year. The incumbent must be able to manage multiple tasks and responsibilities and successfully work under time constraints.Responsibilities:Assist in administering Flexible Spending Accounts, including Dependent Care, Heath Savings Accounts and HRA PlanAssist with Cobra Administration for multiple clientsAnswer participant phone and email inquiriesCommunicate with internal and external customer groups for FSA/Cobra administrationQualifications: Knowledge, Skills and Abilities:Experience in benefits is a plus but not requiredMust have 1-2 years of experience with customer serviceHighly organized and attentive to detailsMust have extensive knowledge of Word, Excel and OutlookAbility to respond to time deadlines with a high degree of accuracyProfessional expressive and written communication skillsDiplomatic; tactful interpersonal skillsTolerate large call volume consistently throughout the plan yearStrong work ethic within a collaborative Team environment; Self-DirectedHigh School or equivalency requiredPreferred Qualifications:Knowledge of WEX/Cobra Point software a plus