CalBIS Operations Support Analyst

Job Description And DutiesThe CalBIS Analyst will receive direct supervision from the Programs & Outreach Associate Deputy Director and Business Development Associate Deputy Director of California Business Investment Services (CalBIS) unit, and general program direction from the Deputy Director.Please take this 5-minute GO-Biz Recruitment survey to tell us how you found out about this job: GO-Biz Recruitment Survey You will find additional information about the job in the Duty Statement .Working ConditionsHybrid: this position is eligible for a hybrid telework schedule and requires reporting in-person at headquarters in Sacramento 2 times a week . As a result of the Governor’s executive order, GO-Biz employees may be required to come into the office in Sacramento at least four times a week, projected to be effective July 1, 202 6 .Position DetailsJob Code #:JC-516053Position #(s):373-101-5157-XXX373-101-5157-005Working Title: CalBIS Operations Support Analyst Classification:ANALYST I$3,861.00 - $4,839.00 A$4,181.00 - $5,233.00 B$5,014.00 - $6,276.00 CNew to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.# of Positions:MultipleWork Location:Sacramento CountyTelework:HybridJob Type:Permanent, Full TimeDepartment InformationThe Governor's Office of Business and Economic Development (GO-Biz) serves as the State of California's leader for job growth and economic development efforts. GO-Biz offers a range of services to business owners including: attraction, retention and expansion services, site selection, permit streamlining, clearing of regulatory hurdles, small business assistance, international trade development, assistance with state government, and much more.The GO-Biz is committed to enhancing the workforce to improve California's job growth and economic development efforts, through a culture of diversity, equity, inclusion and belonging. All interested candidates are encouraged to apply.Department Website: http://www.business.ca.gov/Special RequirementsExam Requirements:Unless you have transfer or reinstatement eligibility, please take the Analyst I exam to obtain eligibility for this position: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4774 ?Educational Requirements:If you are using educa tion as your b asis of meeting the minimum qualifications, you must provide school transcripts. Diplomas are not accepted in lieu of transcripts. Please review the minimum qualifications by clicking the?link under the?"Minimum Requirements" section above.Employment Application:I nterested applicants must fill out the "Employment History" section of the?State Application (STD 678)?with all relevant experience?to be considered?for this position.?GO-Biz will not review attached resumes in lieu of the Employment History section of the State Application (STD 678). Failure to fill out the Employment History section of the State Application (STD 678) will?result in disqualification.?Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 5/4/2026Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to:Governor's Office of Business and Economic Development (GO-Biz)GO-BizAttn: Human Resources - Ashley Faison - RPA# 25-00981325 J Street, Suite 1800Sacramento , CA 95814Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at:Governor's Office of Business and Economic Development (GO-Biz)GO-BizHuman Resources - Ashley Faison - RPA# 25-00981325 J Street, Suite 1800Sacramento , CA 9581408:00 AM - 05:00 PMRequired Application Package DocumentsThe following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Please review the Statement of Qualifications (SOQ) section above for instructions. Failure to upload a SOQ responding to the information requested may result in disqualification. The SOQ must be in 12-point font, single-spaced, and no more than 2 page(s) in length. The SOQ must address the following in numerical order; do not consolidate responses: Please describe your experience working with Customer Relationship Management (CRM) systems. Include specific CRM platforms you've used (e.g., Salesforce, Microsoft Dynamics, Hubspot), your role in using or managing the system, and how you used it to support business processes, track engagement, or improve workflow efficiency. Please describe your experience using virtual tools. In your response, include your familiarity with Microsoft Outlook, Teams, Planner, and SharePoint; Canva; Mailchimp; and any tools you have used for scheduling webinars, sharing information, coordinating schedules, distributing information internally and externally, managing projects, and streamlining communication. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.