Google Administrator (Remote)

Position OverviewASRC Federal is seeking a qualified Google Administrator to support the Department of Defense Education Activity (DoDEA). This role is responsible for the administration, configuration, and sustainment of the enterprise Google Workspace environment supporting a global user base of educators, administrators, and students. This position is 100% remote.The Google Administrator ensures the secure, reliable, and efficient operation of collaboration services while aligning with DoDEA cybersecurity policies, federal compliance requirements, and enterprise IT standards.Major Duties and ResponsibilitiesAdminister and maintain the Google Workspace environment, including Gmail, Drive, Docs, Sheets, Meet, Calendar, and associated servicesManage user accounts, organizational units (OUs), groups, roles, and permissions within the Google Admin ConsoleImplement, enforce, and monitor security controls including multi-factor authentication (MFA), data loss prevention (DLP), endpoint management, and access controlsMonitor system health, performance, and usage metrics using administrative dashboards and reporting toolsProvide Tier 2/3 support for Google Workspace-related incidents, service requests, and escalationsTroubleshoot and resolve issues related to mail delivery, file access, sharing permissions, synchronization, and user provisioningSupport identity and access management integration with enterprise directory services (e.g., Active Directory, SSO solutions)Collaborate with cybersecurity and compliance teams to ensure adherence to DoDEA policies, RMF controls, and DoD security requirementsDevelop and maintain system documentation, standard operating procedures (SOPs), and knowledge base articlesDeliver user guidance, training materials, and best practices to improve adoption and effective use of Google Workspace toolsSupport audits, inspections, and reporting requirements related to system usage, access, and complianceRequired QualificationsBachelor's degree (BA/BS) or equivalent combination of education and experienceMinimum of 2 to 4 years of experience in system administration, cloud services, or enterprise collaboration platformsActive Secret Security Clearance or ability to obtainExperience administering Google Workspace in a large enterprise or educational environmentStrong knowledge of identity and access management, including integration with directory services such as Active DirectoryFamiliarity with cloud security principles, including access control, data protection, and compliance frameworksExperience supporting geographically dispersed users in a global environmentStrong troubleshooting, analytical, and problem-solving skillsExcellent written and verbal communication skillsPreferred QualificationsGoogle Workspace Administrator CertificationExperience supporting K-12 or higher education environmentsFamiliarity with DoD cybersecurity frameworks (e.g., RMF, STIGs, IL requirements)Experience with scripting/automation (e.g., GAM, PowerShell, APIs)ITIL Foundation or similar service management experiencePerformance StandardsTasks shall be completed in accordance with established organizational policies, procedures, and Service Level Agreements (SLAs).90% of assigned tasks are expected to be completed on time.No more than 10% rejection rate per quarter for deliverables.Timely response and resolution of incidents and service requests in alignment with contract performance metrics.Work ConditionsWork is performed in a remote environment supporting a globally distributed user base.Standard work hours are Monday to Friday, 0730-1730, excluding federal holidays.Occasional after-hours support may be required for maintenance, deployments, or incident response.