Bartender (Per-Diem)

Department: Front of House/EventsReports To: Event ManagerLocation: Massachusetts, USA | On-SiteSalary Range: $15 per hour (plus tips)Employment Type:Non-ExemptPart-timeTemporaryAbout The ZeiterionThe Zeiterion (The Z) is a nonprofit organization with a mission to steward our historic theater as a gathering place for performing arts experiences where learning, connection, and creative expression thrive. Our work is guided by five core values: Imagination, Connection, Equity, Transparency, and Discovery. These values inform how we deliver on our mission and how we work together every day.We are committed to cultivating a workplace where all individuals feel respected, valued, and empowered to contribute. As a team member, you’ll be part of a culture that supports creativity, collaboration, continuous learning, and inclusion. Learn more here: https://www.zeiterion.orgPosition SummaryThe Bartender Staff are on the front line of our patron experience, responsible for setting the stage for an enjoyable performance by providing friendly, expert service and ensuring swift transactions. This role directly contributes to patron satisfaction and the smooth operation of our shows. Their main duties include assisting the Event Manager in setting up and breaking down the bar and concession inventory on show days/nights, serving patrons while creating an inviting patron experience and ensuring accuracy in all cash handling procedures. They should possess basic knowledge of cocktails, beverage service practices, and familiarity with point-of-sale systems. This position may also sometimes work as a cocktail server during private or on-stage events. This role plays a key part in advancing our mission and contributes to a supportive, inclusive, and imaginative work environment. Key ResponsibilitiesGreet patrons and deliver exceptional service that encourages repeat business and positive interactionsAccurately take drink and food orders, quickly prepare and serve beverages according to recipe and standardBe fully responsible for accurate cash management, including prompt and correct till reconciliation and reporting at the close of the shiftCollaborate with the Event Manager to streamline the logistics of setting up and breaking down the service area before and after each performanceMaintain cleanliness and organization of the service areaPerform regular checks to guarantee proper storage and rotation of all beverage and concession inventoryProactively recommend and successfully sell featured or specialty drinks throughout each performance/eventOccasionally work as a cocktail server along with bartendingMaintain a thorough understanding and strict adherence to all regulations governing responsible alcohol service (e.g., T.I.P.S. or local requirements)Handle customer complaints, concerns, and intoxicated patrons with professionalism and discretionA positive, energetic, and professional demeanor with a strong focus on fast, friendly customer service. QualificationsRequired:High school diploma or equivalent 1–3 years of bartending experience in a high-volume or event-based settingStrong knowledge of cocktails, beer, wine and spirits Certification: Current certification in responsible alcohol service (e.g., T.I.P.S. or equivalent) is required Ability to lift and move 50 or more pounds unassisted Demonstrated proficiency with modern POS systems and accurate cash management Experience in basic bar maintenance, inventory rotation, and supply management to ensure continuous service Open availability to work peak shifts, including nights and weekends Preferred:In addition to English, multilingual Spanish, Portuguese, Kriolu (Cape Verdean Creole), Haitian Creole, or K’iche What We’re Looking ForIn addition to relevant experience, we’re looking for a colleague who:Brings a spirit of curiosity, creativity, and opennessCommunicates with clarity, honesty, and careThrives in a collaborative, relationship-centered teamShares our commitment to equity, inclusion, and anti-racismIs excited to learn, grow, and imagine new ways forwardOur Workplace CultureAs part of your onboarding, you’ll be welcomed into a culture that reflects our values:Imagination – We encourage creative problem-solving and fresh ideas from every level of the organizationConnection – We work with empathy and respect, building strong relationships across teamsEquity – We actively address inequities in our systems and strive for inclusive representation in all we doTransparency – We communicate openly, share information proactively, and make decisions with integrityDiscovery – We support risk-taking and learning from mistakes as essential parts of growthWe create a workplace where you can bring your full self, feel supported, and know your contributions matter.