Therapy Coordinator - Houston, Texas

Advanced Lympha Press Therapy Coordinator Houston, TXPart-time | Field-BasedPart-time, flexible scheduleField-based position providing in-home patient care and educationOpportunity to make a direct impact on patient outcomesMission-driven healthcare organization improving patient outcomes through innovative DME solutionsRole SummaryThis is a part-time, field-based role offering $125 per completed delivery (including device delivery, trial, and patient education), providing an opportunity to earn based on performance. The Advanced Lympha Press Therapy Coordinator performs in-home device deliveries, trials, and patient education within a designated geographic territory. Focusing on building strong patient relationships, this role ensures a positive customer experience while utilizing company communication and documentation technology professionally and efficiently. The Coordinator works closely with internal teams to support patient access, proper device use, and overall satisfaction.Key ResponsibilitiesComplete Medicare Advantage trials, explaining the benefits of advanced model pumps, trialing both 51 and 52 devices, and reviewing out-of-pocket differencesSchedule and perform product demonstrations, including taking patient measurements and providing instructions for proper use of Lympha Press compression devicesEnsure patients are properly sized for correct device fit and comfortEducate patients on all aspects of compression therapy devices, including garment application, prescribed protocols, and initiating therapy sessionsClearly communicate patient rental agreements and financial responsibility, as well as verbal instructions to patients and caregivers based on individual needsManage and respond professionally to patient questions and concerns regarding devices or required documentationConfirm scheduled appointments in advance, provide expectations for in-home visits, and organize equipment and supplies for effective patient educationCollaborate with internal operations teams on order completion and documentationIdentify, escalate, and communicate patient needs or concerns to the patient relations team for same-day follow-up whenever possibleUtilize company translation resources or partners to eliminate language barriers when applicablePerform all duties in compliance with federal, state, accreditation, and insurance regulations, including HIPAA, non-disclosure, and non-solicitation requirementsTravel extensively within assigned territory to service patients and conduct in-home visitsWork professionally and collaboratively with other company employees, managers, and departmentsPerform all job functions in alignment with the Company Mission, Vision, and Goal StatementsRequirementsHigh School Diploma or GED required; minimum six (6) months of related healthcare experience; professional certification or license preferred but not requiredPrevious medical device industry experience a plusStrong written and verbal communication skillsEffective organizational, time management, and multitasking abilitiesKnowledge of technology including scheduling, travel, and documentation applicationsSelf-motivated, self-disciplined, and able to work independently while meeting role expectationsFlexibility to travel to patient homes or healthcare settings for appointmentsAbility to quickly learn and effectively use company-specific software and handheld technology toolsPhysical DemandsAbility to lift and carry up to 60 poundsAbility to sit, stand, bend, kneel, and reach as required for patient careAbility to read printed materials and computer screensHearing and speech required to communicate in person and over the phoneManual dexterity to perform job functions and stamina to frequently sit for extended periodsSupervisory FunctionsThis position has no supervisory responsibilitiesAbout Lympha PressLympha Press helps people with lymphedema, venous disease, and lipedema improve their quality of life through innovative pneumatic compression therapy systems. We sell durable medical equipment across the United States and work closely with health plans, providers, and facilities to ensure patients have access to the products they need.Our team works on-site at our headquarters in Glen Mills, PA, and across the country to provide exceptional service, operational excellence, and support for patient care and revenue growth.Our mission is simple: Because Life Can Be Better. Join Lympha Press and help improve patient access and outcomes every day.Apply TodayIf you are a motivated, patient-focused professional who enjoys educating and supporting patients in their homes while ensuring proper use of medical devices, we encourage you to apply and join our Advanced Therapy team in this flexible, part-time, field-based role.