Technical Productivity Program Coordinator (Basecamp)

Technical Productivity Program Coordinator (Events)Duration: 6 Months Contract Possible extension or conversionLocation: Hybrid in 548 Market St, San Francisco, CA 94104Pay range: $85.00Event coordination for the Basecamp program and could help with other events or project ad-hoc. Focus on the user experience for event marketing with the ability to project manage, own timelines, help troubleshoot issues including conference room setup, review feedback from the learners and helping to make adjustments to continue to streamline and improve the program. Soft skill: excited to make their mark on an anthropic program, tech savvy, detail oriented. Preference for tech industry background or someone within the start up space for event marketing.Technical Productivity Program Coordinator (Basecamp)About the roleBasecamp is Anthropic's in-person technical onboarding bootcamp for Applied AI and GTM technical hires. You'll be the operational engine that keeps it running: every cohort shows up to the right room, with the right speakers, the right materials, and the right follow-through, so the Head of Technical Productivity can focus on what gets taught instead of whether the projector works.What you'll doOn-site cohort operations (SF)Run day-of logistics for each Basecamp cohort: room setup, AV checks, materials, catering, timekeeping, breakout room coordinationImprove the learner experience, including prizes and recognitionCapture cohort photos and post recap highlights to internal Slack channelsCohort administrationMaintain the cohort roster as the single source of truth: pull new-hire start dates from the People team, assign participants to cohorts, track attendance and completionOwn participant comms end-to-end: welcome emails, pre-work instructions, calendar invites, cohort Slack channel setup, reminder nudgesDistribute post-session surveys, compile NPS and verbatim feedback, and maintain the running program dashboardSpeaker and SME coordinationSchedule and confirm SME speakers for each cohort, chase slide submissions to deadline, and maintain a backup speaker benchKeep the Basecamp run-of-show document current and update it after every cohort retroProgram operationsOwn the Technical Productivity program calendar: cohort dates, blackout weeks, company event and holiday collisionsTriage inbound enablement requests into a backlog for weekly review with the hiring managerMaintain Asana board hygiene so program status is always currentProduce a monthly program scorecard: cohorts run, attendees, completion rate, NPSDeliverableAuthor and maintain the Basecamp Operations Playbook so the program can be handed off cleanly at contract endWhat we're looking for2+ years in program coordination, event operations, L&D operations, or executive support with heavy logistics ownershipTrack record running recurring in-person programs (onboarding cohorts, training events, offsites) with 20+ participantsHighly organized, detail-obsessed, and comfortable chasing senior stakeholders for deliverables