DevOps Engineer Manager

Join the Team Behind the Worlds Leading Class Management Software! What You Will Do Manage, coach, and developa team of DevOps/platform engineers Create ateam culturegrounded inownershipandcontinuous improvement Setclear goals and priorities ; shield the team from noise while maintaining stakeholder visibility Partner with engineering leadership onheadcount planning, org design,andcross-team initiatives Own the design, reliability, and scalability of ourcloud infrastructure Drive adoption ofinfrastructure-as-codeandcloud cost optimizationpractices Leadincident response, postmortems,andremediationensuring we learn and prevent recurrence Maintain and evolve ourSRE practicesincluding on-call rotations, alerting, and runbooks Oversee the design and operation of ourCI/CD pipelines , enabling fast and safe software delivery Collaborate with engineering teams to r educe build times, improve test coverage gates,andeliminate deployment friction Define and enforcerelease processes, branching strategies,andenvironment promotionstandards EnsureSLAsare met oncritical support escalations Partner with product and engineering to close the feedback loopturning recurring support issues into platform improvements What You Bring 3+ years managing engineering teams , with a demonstrated ability to hire, grow and retain technical talent Strong background incloud infrastructure , preferably AWS, and modern DevOps practices Hands-on experience withCI/CD tooling(GitHub Actions, Jenkins, CircleCI, or similar) Experience withSRE principles : on-call management, SLOs/SLIs, incident response, and postmortems Excellent communication skills able to t ranslate technical conceptsfornon-technical stakeholders Proven ability to manage competing priorities andthrive in a fast-moving SaaS environment Experience withcontainerizationandorchestration(Docker, Kubernetes, ECS) Familiarity withinfrastructure-as-code toolssuch as Terraform or Pulumi Background in aTier 3 or platform supportescalation function preferred Experiencescaling DevOps practicesacross multiple engineering teams preferred What We Bring We believe in taking care of our people. Highly competitive compensation package Robust PTObecause work-life balance matters Comprehensive health benefitsincluding medical, dental, vision, and more! Generous 401(k) contributionto help you plan for your future Fun company eventsthat connect our team Career growth opportunitiesin a thriving, purpose-driven company Relocation Assistance Who We Are AtiClassPro , were more than just a software company were on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities. Our class management platform powersthousands of youth activity centers worldwide , helping them run more efficiently, grow their revenue, and achieve long-term success. Were proud to have earned a spot on theInc. 5000 list of fastest-growing private companiesfor three years running: 2023, 2024, and 2025! We want to set you up for success from Day One. Thats why we use theCulture Index Survey- a quick tool that helps align your natural strengths with our roles and teams. All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? VisitCulture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position. E-Verifyis used to verify authorization to work in the U.S. PI206d59fc2617-26289-39941505