Sr. SAP (FICO) Analyst (Germantown/Atlanta)
What We ExpectThe first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Sr. SAP (FICO) Analyst in Germantown, TN or Atlanta, GA.Typically, the Sr. FICO Analyst works as a team member in the development of technical or business solutions within their functional area. Under limited supervision, the Sr. FICO Analyst works on projects of average difficulty, usually involving single platforms. The Sr. FICO Analyst is responsible for analyzing customer business goals, objectives, needs, and existing infrastructure and applies principles, concepts, and techniques of skills in developing solutions and strategies. Interpersonal skills are a key component of the position due to interactions with TK Elevator business resources and service providers for identification of potential solutions. Performance is typically measured by completion of deliverables and/or achieving Service Level Agreement (SLA) targets.ESSENTIAL JOB FUNCTIONS:Responsible for FICO activities to support the implementation of a large ERP program from project initiation to final operational stage; Activities will include design & documenting, data conversions, configuration, testing, end user training, and reporting progress on activities related to the programReview and approve FICO configuration changes and provide documentation as required by the change management process Document functional specifications and work closely with ABAP resources to perform thorough testing for system enhancements and corrections during project phases & steady state support Provide back-up support for other functional areas and share knowledge with teammates and business representatives Work closely with Basis and ABAP resources to maintain custom programs, batch jobs, and security updatesDevelops and maintains one or more defined communication channels and/or stakeholder groups, acting as a single point of contactConducts risk-based audits of technology systems, evaluates IT risks, tests controls, and helps prepare reports to provide independent assurance of an organization's information security and resilience.Actively support FICO functionality in SAP as required by the service level agreement Comply with application support processes, and ensure FICO requests & incidents for support are dealt with according to agreed proceduresEngages with business resources, technical resources, and project managers or Project Management Office, to ensure correct products are produced, in a timely fashionContributes to the creation and review of a systems capability strategy which meets the strategic requirements of the businessResponsible for identifying requirements and specifying business process improvements in systems, data, practices, procedures, organization, and equipment.Analyzes business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches, typically seeking to exploit technological componentsResponsible for ensuring compliance with organizational policies and procedures and overall information management strategyMaintains an awareness of the global needs of the organization, and promotes the benefits that a common approach to IT deployment will bring to business among information systems and business managementMaintains awareness of opportunities provided by new technology/functionality to address challenges or to enable new ways of workingPromotes and ensures use of appropriate techniques, methodologies, and tools Who we are looking forEDUCATION & EXPERIENCE:Bachelor’s degree in Finance, Programming/Systems or Computer Science or another related field. (Or equivalent work experience)Demonstrated experience in the design, development, and implementation of software systems, preferably Manufacturing Industry. Record of accomplishments in integrating and servicing large business.Broad base of FICO configuration experience including implementations and production support in a manufacturing environmentQualified candidates must have 5+ years production support experience including offshore/on-shore staffing models with 10-12 years of overall FICO SAP experienceFICO sub-module experience to include GL (General Ledger), AR (Accounts Receivable), AP (Accounts Payable), AM (Asset Management), BL (Bank Accounting), PC (Product Cost), CCA (Cost Center Accounting) at a minimum; PA (Profitability Analysis), PCA (Profit Center Accounting), integrating with BCS (Business Consolidation System), and PS (Project Systems) experience a plusExperience with sales tax software interfaces such as VertexCompleted multiple successful full-lifecycle SAP implementationsExperienced with SAP's Solution Manager, Master Data Management (MDM), and GRC toolsFamiliar with integration points to other SAP modulesFamiliar with system tools for creating RICEF items: CATT, LSMW, ABAP Query & Report WriterExperienced in scoping, requirements gathering/definition, configuration, testing, cutover, and supportWell-developed system problem solving skills having solved complex business problems within or across functional areas in SAPExperienced with the management of business demands, progress reporting, and status utilizing a service desk ticketing system such as Service NowSkilled with Microsoft Office tools, specifically Excel, Word, Visio, and ProjectExperienced with enterprise application configuration and support, IT Service Management concepts and ITIL frameworkDemonstrated experience in facilitating organizational change management initiatives related to modernization of processes and systemsDemonstrated ability to partner effectively with service providers and consulting resources to complete projects on time and on budgetStrong ability to take responsibility and consistently meet deadlinesAbility to simultaneously contribute to multiple projects and works streams; high level of flexibility to accommodate changing prioritiesAbility to develop strong working relationships and effectively collaborate with others at all levels of an organizationExcellent judgment, strict adherence to confidentiality requirements and the utmost professionalism in all situationsAbility to work towards department goals while fostering teamwork and a sense of urgencyAbility to give and receive constructive feedback, coach, and mentor others effectivelyDisplay a positive attitude that reflects well on the organization and the companyThorough understanding of systems to perform requirements analysis and testing based on requirements.Define problem statements, analyze process, system, data, and people issues and present solution options for requirementsDefine and comply with processes to maintain high availability and stability of application/systemTimely resolution of Problems and IssuesWhat we offerProvided they meet all eligibility requirement under the applicable plan documents, employees will be offeredMedical, dental, and vision coverageFlexible spending accounts (FSA)Health savings account (HSA)Supplemental medical plansCompany-paid short- and long-term disability insuranceCompany-paid basic life insurance and AD&DOptional life and AD&D coverageOptional spouse and dependent life insuranceIdentity theft monitoringPet insuranceCompany-paid Employee Assistance Program (EAP)Tuition reimbursement401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.Additional benefits include:15 days of vacation per year11 paid holidays each calendar year (10 fixed, 1 floating)Paid sick leave, per company policyUp to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.Who we are ContactTo apply to a position, please click on the Apply Now button.For any additional questions or job specific requests, please use the contactbelow and include the Job Requisition Number as a reference.Elevatorjobs.AMS@tkelevator.com