Front Desk Receptionist

Job Title: Front Desk/ Receptionist Job Overview InterAction24 is working with a CPA firm who is seeking a professional and friendly Administrative Front Desk Receptionist to join our team. The ideal candidate should have excellent organizational skills, and a pleasant personality to ensure our front desk provides a welcoming atmosphere for visitors and clients. Candidate must thrive in a fast-paced environment, adapting quickly to shifting priorities and deadlines. Responsibilities Greeting Clients: Welcome clients as they arrive, making them feel comfortable and directing them to the appropriate person or meeting room. Phone Management: Answer incoming calls, direct them to the relevant staff, and handle inquiries in a professional manner. Appointment Scheduling: Assist with scheduling client appointments, and manage the conference room calendar Document Handling: Organize documents, files, and correspondence. This could include handling sensitive financial information with discretion. Data Entry: Input and update client information and appointment details into the firm's database or CRM system. Mail Management: Handle incoming and outgoing mail and packages, including sorting and distributing them to the appropriate personnel. Supplies Management: Monitor and maintain office and kitchen supplies, ordering replacements as needed. Facility Management: Ensure the reception and kitchen area is clean, organized, and presentable. Support for Staff: Assist with various tasks for the accounting staff, such as preparing documents, making copies, scanning, closing out projects, and managing meeting logistics. Client Records: Maintain accurate records of clients ensuring confidentiality and compliance with privacy regulations. Confidentiality: Handle all client and firm information with the utmost confidentiality and adhere to privacy regulations. Professional Appearance: Maintain a professional demeanor and appearance, representing the firm's image positively. Problem Resolution: Address and resolve any issues or concerns clients might have or escalate them to the appropriate staff member. Event Coordination: Assist with the planning and organization of firm events, meetings, or seminars. Experience · Prior experience in CPA or Law Firm · Proven work experience as a Receptionist, Front Office Representative, or similar role · Proficiency in Microsoft Office Suite (Word, Excel, Outlook) · Demonstrated ability to manage multiple tasks efficiently and prioritize effectively. · Experience requiring accuracy and attention to detail. · Hands-on experience with office equipment (e.g., printers, scanners) · Professional attitude and appearance · Solid written and verbal communication skills · Ability to be resourceful and proactive when issues arise · Excellent organizational skills · Multitasking and time-management skills, with the ability to prioritize tasks If you are a detail-oriented individual with excellent communication skills and a positive attitude, we encourage you to apply for this position. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Ability to Relocate: Coral Gables, FL 33134: Relocate before starting work (Required) Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person