Property Management Assistant

Benefits:Company partiesDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & development401(k) matchingBonus based on performanceBenefits and Perks:Competitive salary Access to professional development opportunitiesHealth, dental, and vision benefits, plus paid time offOpportunity to work with a collaborative and supportive team environmentCompany Overview:SVN International Corp. is a leading commercial real estate brokerage firm, with over 200 franchise offices across the country. We specialize in sales, leasing, property management, and facilities maintenance. Known for our inclusiveness and transparent processes, SVN leverages our Shared Value Network® to drive demand through shared fee incentives and strong marketing platforms. SVN is committed to fostering collaboration, creating an environment where our teams succeed both individually and collectively. Property Management AssistantWe are seeking a reliable, organized Property Management Assistant to support daily operations across our property portfolio. This role will assist with tenant communication, maintenance coordination, office administration, and record keeping.ResponsibilitiesServe as main tenant contact after move‑in for service issues, complaints, questions, and community rules.Coordinate maintenance requests with the Maintenance Coordinator and Maintenance Director and communicate status updates to residents.Manage lease renewals: send renewal offers, track responses, coordinate pricing and terms, and update the system with new lease details.Assist with delinquency follow‑up and payment plans in partnership with the Accounting Assistant and Portfolio Managers.Handle behavior and noise complaints, issue lease violation notices, and support eviction coordination (downloading reports, submitting to attorneys, documenting the file).[Communicate inspections, pest control, and routine services to residents via email, portal, and posted notices.Complete or support move‑in and move‑out inspections as needed and ensure notes, photos, and charges are properly documented.Maintain accurate resident records, notes, and tasks in Buildium and other internal systems.Support Section 8 compliance, including recertifications, inspection follow‑up, and rent increase requests.Provide general administrative support to Portfolio Managers (owner updates prep, reports, scheduling, and follow‑ups)QualificationsStrong communication and customer service skills.Excellent organization and attention to detail.Ability to multitask and stay on schedule.Proficiency with Microsoft Office or Google Workspace.Property management experience preferred, but not required.PreferredExperience with property management software.Familiarity with leasing, maintenance coordination, or bookkeeping.Work EnvironmentFull-time position.SVN International Corp., 1309 Beacon St, Suite 300, Brookline, MA 02446, COPYRIGHT © 2024 SVN INTERNATIONAL CORP. ALL RIGHTS RESERVED All SVN® offices are independently owned and operated.