Production Operations Systems Analyst

A company is looking for a Production Operations System Analyst. Key Responsibilities Provide Tier 2 support for production and membership-related systems, troubleshooting issues and identifying root causes Support automation initiatives to streamline reporting, workflows, and operational processes Maintain and optimize internally developed tools, including Excel/VBA applications and web-based systems Required Qualifications Bachelor's degree preferred in Information Systems, Business, Data Analytics, or a related field; equivalent work experience considered 2-5 years of experience in systems support, data operations, or application support roles Advanced Microsoft Excel skills, including complex formulas, pivot tables, and VBA/macros Working knowledge of SQL Server and ability to write intermediate-level queries Proficiency in Microsoft Office 365