Product Development Operations Manager

CALPAK is a Los Angeles-based travel lifestyle brand designing bags and luggage that are functional, iconic, and built to move. With a product line spanning handbags, small leather goods, luggage, and accessories, we hold our product to a high standard from concept through launch.The Product Development Operations Manager owns the execution layer of our product development process: BOMs, packaging coordination, licensed product workflows, compliance, and product data integrity across all categories. The right person for this role keeps documentation accurate and audit-ready, meets licensing and compliance deadlines without being chased, and catches milestone risks before they become launch problems. This position works closely with the Director of Product Development and Product Development Manager, with a clear mandate to escalate proactively and keep every program on track.RequirementsKey Responsibilities:BOM Management & Product DataBuild and maintain Bills of Materials (BOMs), ensuring accuracy, completeness, and timely updates across all product categoriesExecute BOM revisions, version control, and change management throughout the product development lifecycleMaintain product data integrity and consistency across PLM and internal systems, ensuring alignment across cross-functional teamsMonitor data discrepancies, workflow exceptions, and system gaps, proactively resolving issues and escalating risks as neededEnsure adherence to product data standards, naming conventions, classification structures, and system governance protocolsSupport PLM data accuracy, process discipline, and ongoing system optimization initiativesLicensed Product Coordination & Portal ManagementCoordinate licensor portal submissions, uploads, approvals, and status trackingTrack approval milestones and revision cyclesMaintain licensed product documentation and requirementsCommunicate delays, bottlenecks, and approval risks Packaging Development and CoordinationManage packaging development workflows, coordinating submissions, approvals, revisions, and execution across internal teams and external partnersDefine, track, and enforce retailer, channel, and program-specific packaging requirements to ensure full compliance and consistencyMaintain packaging standards, specifications, documentation, and version control across all product categoriesMonitor packaging milestone adherence and proactively escalate risks, delays, or compliance issues impacting product launch readinessTesting & Compliance CoordinationTrack and manage product testing requirements, ensuring timely communication of testing protocols, GCC documentation requirements, and compliance standards to Production and vendor partnersCoordinate testing submissions, compliance documentation follow-up, and record maintenance across all product categoriesMaintain testing and compliance records, ensuring documentation is complete, accurate, and audit-ready within internal systemsMonitor testing timelines and documentation status, proactively identifying risks and escalating missing approvals, failed submissions, or compliance gapsPLM & Workflow SupportMaintain PLM data accuracy, completeness, and system integrity across all active product development workflowsMonitor development calendar milestones and due dates across all active programs, ensuring cross-functional adherence to established timelinesTrack milestone status, proactively identifying delays, bottlenecks, and workflow exceptions that may impact launch readinessSupport execution and enforcement of established product development processesSupport ongoing PLM process optimization, workflow discipline, and system adoption initiativesProvide any additional support as needed.Requirements:5–8+ years of experience in Product Development, Product Operations, Production Coordination, or Product Lifecycle Management within accessories, handbags, luggage, travel goods, or consumer productsStrong working knowledge of product development workflows, milestone calendars, commercialization timelines, and stage-gate processesExperience building, maintaining, and managing Bills of Materials (BOMs), product specifications, and product data across multiple categoriesProven experience supporting product data accuracy and workflow execution within PLM, ERP, or other product lifecycle management systemsExperience coordinating packaging development, documentation workflows, and retailer or channel-specific packaging requirementsFamiliarity with licensed product approval workflows, licensor portal submissions, revision cycles, and approval milestone tracking preferredWorking knowledge of product testing, compliance documentation, GCC requirements, and third-party testing coordination preferredStrong project management and organizational skills, with the ability to manage multiple concurrent deadlines across cross-functional teamsDemonstrated ability to identify operational risks, monitor development timelines, and escalate issues proactivelyExceptional attention to detail with strong process discipline and documentation management capabilitiesStrong cross-functional communication skills with experience partnering across Product Development, Design, Production, Sourcing, and external vendorsBenefitsWhy CALPAK: Benefits & Perks:Annual bonus planMedical, Dental & Vision insurance401K w/ company matchingLife insurance & Disability coverageAccrued paid time off & floating holidaysMonthly wellness creditsDog friendly officeEmployee discountBenefits and incentive compensation may be subject to other requirements and conditions