District Manager

District Manager - Nothing Bundt Cakes Role Overview The District Manager is a store-based, hands-on leader responsible for overseeing the daily operations, performance, and team development of multiple Nothing Bundt Cakes bakeries within an assigned district. This role is expected to work regularly in bakeries, lead by example, and be fully capable of performing any operational position-including baking, frosting, guest service, and opening/closing procedures-to support teams and ensure operational excellence. Key Responsibilities In-Store Operations & Brand ExcellenceMaintain a regular in-store presence at assigned bakeries, providing hands-on leadership and real-time supportDemonstrate the ability to perform all bakery operational roles, including baking, frosting, decorating, guest service, inventory, and cash handlingStep in to cover shifts or operational gaps as needed to support business continuityEnsure strict adherence to Nothing Bundt Cakes brand standards, recipes, food safety, sanitation, and cleanlinessConduct operational audits, store walks, and compliance checks Leadership & Team DevelopmentRecruit, coach, develop, and retain Bakery Managers and leadership teamsLead by example through active participation in bakery operations and guest interactionsTrain managers and teams on operational standards, productivity, and guest service expectationsBuild bench strength through succession planning and cross-training Financial & Business PerformanceDrive district-level sales growth, profitability, and labor efficiencyIdentify operational inefficiencies and implement improvement plansSupport execution of local marketing and community engagement initiatives Guest ExperienceModel and reinforce exceptional guest service standards in-storeMonitor guest feedback and reviews; ensure prompt and effective resolution of issuesPromote a guest-first culture across all bakery teams Strategic & Cross-Functional SupportServe as the primary operational liaison between bakery teams and ownership/corporate partnersSupport new bakery openings, remodels, and transitions as neededEnsure compliance with all local, state, and federal labor and food safety regulations Required Work Experience5+ years of multi-unit, hands-on management experience in food service, bakery, retail, or hospitalityDemonstrated ability to work in-store and perform all operational bakery functionsProven success leading teams, managing labor, and driving financial resultsExperience in franchised or brand-driven environments preferred Skills & CompetenciesStrong hands-on leadership and coaching skillsDeep operational knowledge of bakery or food service environmentsFinancial acumen including labor management, food cost control, and P&L analysisAbility to lead from the floor and adapt quickly to changing operational needsExcellent communication, organization, and problem-solving skillsProficiency with POS systems, scheduling tools, and Microsoft Office or Google WorkspaceFlexible schedule with availability for early mornings, evenings, weekends, and holidays as required Physical & Travel RequirementsFrequent in-store work across multiple bakery locationsAbility to stand for extended periods and work in a fast-paced bakery environmentAbility to lift up to 25 lbs. and perform repetitive tasks associated with bakery operationsRegular travel within the district BenefitsPaid time offHealth insuranceDental insuranceVision insurance