Operations Associate
ABOUT US:
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence. This role will be based in our location inside Saks Fifth Avenue, located at 611 5th Ave.
THE ROLE:
Oversee day-to-day operational effectiveness, including all aspects of inventory control, merchandise accuracy, product flow, and movement between Saks teams, sellers, and the concession spaceExecute cycle counts on a daily, weekly, and monthly basis as neededMaintain full ownership of inventory processes in line with regional direction to mitigate shrink, resolve on-hand discrepancies (negatives/overages), and achieve operational key performance indicatorsManage product deliveries and receipts, systems and software, defects and damages, and overall organization to enhance the client experience, support sales, and drive operational efficiencyEnsure proper supply replenishment, accurate on-hand levels, and timely completion of daily fulfillment needsPartner with sellers and cross-functional teams to locate products, support pulls, coordinate shipping/messenger services, and manage returns—ensuring clear and consistent communication to support the overall client experienceCollaborate with regional and national teams to continuously improve processes and workflows, driving business impact and delivering exceptional service to Thom Browne clienteleTHE IDEAL CANDIDATE1–2 years of Retail Operations and/or Inventory Management experienceStrong organizational and prioritization skills; able to work both independently and collaborativelyExcellent communication, follow-up, and interpersonal skillsDemonstrated analytical ability with strong attention to detailProficiency in Microsoft Excel, Word, and PowerPointHighly detail-oriented with a meticulous approach to executionAdaptable, motivated, and eager to support and grow within a high-performing teamWHAT WE OFFER YOUCompetitive compensation. Hourly range is between $22.00 – 24.00 per hour. Please note that compensation will be offered based on relevant skills and experienceComprehensive benefits packageThom Browne Classic UniformDiverse and inclusive working environment