[US-DC] Warehouse Manager

WAREHOUSE MANAGER, Hello Fresh Phoenix AZ At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people. We are the industry leader in meal-kit subscription services and we're growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people. The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result. JOB DESCRIPTION: The Warehouse Manager oversees the strategic operations within the functional areas of receiving, shipping, storage/distribution of goods, and logistics. The Warehouse Manager directs activities and provides coaching and guidance to associates, leads, and supervisors. The Warehouse Manager works alongside and with the team, providing guidance as needed to ensure maximum productivity. The Manager works with senior management to complete the given directives of the Company. The Manager is responsible for ensuring compliance with all safety, GMP, and SQF policies/procedures, as well as adherence to PPE/hygiene policies. This managerial position is expected to cultivate a culture in line with Hello Fresh's core values. You will... Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints Manages the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity Performing internal audits Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs Create and implement processes and procedures Relay quality philosophy to all warehouse personnel Maintain an active role in internal continuous improvement teams Design, develop and implement warehousing training programs based on quarterly performance reviews Interact with procurement to ensure an adequate supply of all inventory and ingredients Addressing nonconformities from previous internal and external audits Conducting a management review of the warehouse essential functions Following-up on and closing pending preventive and corrective action requests Ensuring that documentation and design controls are appropriate for the organization Assisting the management team and provide support as necessary Provide all associates with the necessary tools, proper training, and corrective direction You are… Leadership: train and develop a large group of employees Performance Management of warehouse employees Problem Solving/Analysis Detailed Oriented and Results Driven Communication Proficiency: speak to employees with tact and diplomacy Time Management: tracking/monitoring production and maintaining productivity Technical Capacity: computer literacy to input information into the computer Learning Orientation: able to take direction and relay information to employees At a minimum, you have… Bachelor's degree and related management work experience required. At least 5+ years of supervisory management experience running a warehouse Meal kit industry work experience a plus Google Suite/Microsoft Office You'll get… Competitive Salary & 401K company match that vests immediately upon participation Generous parental leave of 16 weeks & PTO policy $0 monthly premium and other flexible health plans effective first day of employment 75% discount on your subscription to HelloFresh (as well as other product initiatives) Snacks, coffee & catered meals Company-sponsored outings & Employee Resource Groups Collaborative, dynamic work environment within a fast-paced, mission-driven company It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. offices all over the world and we deliver delicious meals to millions of people. We are the industry leader in meal-kit subscription services and we're growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people. The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.