Conference Quality Associate

Full Time ContractRole: Publication Process & Quality AnalystCompensation: Up to $35/hr. Commensurate with experienceLocation: Somerset, NJ HybridLength of Contract: 1 year +Position Description:Our client is seeking a forward-thinking publication professional to support the quality and integrity of content published within a globally recognized technical research digital library. As the volume of content and use of AI-generated content and external authoring tools continues to grow, maintaining publication integrity and operational efficiency throughout the end-to-end review process has become increasingly critical. This role offers a unique opportunity to contribute not only to publication quality operations but to assist in the modernization and automation of workflows that support the future of scholarly publishing.Responsibilities:Publication Quality & Conference Review SupportProvide support for research and information requests, prepare correspondence, assist in records management, support internal/external committees, and schedule activities in support of the conferences and related events.Assist with the preparation, packaging, movement, and tracking of digital files for internal and external review.Coordinate with conference organizers, volunteer organizations, internal stakeholders, and external vendors to ensure timely and accurate processing of proceedings and related materials.Monitor review workflows, assist in the review of and processing of content, helping maintain the integrity and accuracy of all materials published.Assist in identifying and escalating quality or compliance concerns.Operational Workflow & Process ImprovementProvide guidance to existing team members consisting of best practices in publication management, available resources, and use of existing toolsContribute to workflow modernization initiatives focused on digitization, automation, and improving operational efficiency.Help make operational data and reporting more accessible, organized, and actionable for stakeholders.Participate in continuous improvement efforts related to publication integrity and conference quality operations.Systems & Vendor CoordinationWork with external vendors and internal operations to track operational requests, manage workload, and draft responses or escalate issues as appropriateSupport ongoing improvements to quality control procedures and documentation.Maintain accurate documentation, reporting, and status tracking across multiple content workstreams.Qualifications:3+ years' work experience supporting publications in various review cycles and a customer-focused business environment.Demonstrated knowledge and skill in the following areas:Project and task management, event planning, and scheduling, coordinating, developing communication plansAnalysis and management of administrative processes and quality efforts.Strong organizational skills with keen attention to detail. Comfortable managing multiple priorities in a fast-paced, process-driven environment.Effective communication skills, both written and verbal, including the ability to present information clearly and professionally.Ability to write clear and effective responses to correspondence.Ability to work collaboratively across multiple stakeholder groups including leadership, vendors, conference organizers, and volunteers.Technologically proficient with a proactive mindset for problem-solving and providing business solution recommendations.Proficiency with Microsoft Office Suite, SmartSheets, Google Docs, ZenDesk, and database systemsEducation & Certifications:Bachelor's degree in a relevant fieldEqual Opportunity Employer:RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Pay Transparency:RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.About RCM:RCM is publicly traded on Nasdaq under the symbol RCMT. RCM is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.Disclaimer:This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.