Tasting Room Associate - Beringer

Boldly Cultivating (youtube.com)About usTreasury Wine Estates (TWE) is one of the world's largest wine companies and we are proud of our Treasury America's portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people.To learn more about our purpose and our renowned portfolio of global brands, click here.About BeringerThe epitome of a modern classic, Beringer has been Napa Valley's benchmark producer since its establishment in 1876. Beringer crafts classic wines from Napa's finest appellations and Beringer's exceptional collection of vineyards. Beringer is not just a name on a bottle. It is an authentic brand filled with the spirit of American optimism. It's consistent, trusted and respected. It's forward looking, but also extremely proud of its past. The historic estate in St. Helena offers a tradition of hospitality that defines the Napa Valley.About the roleWe are currently recruiting for a Full Time Tasting Room Associate at Beringer with a background in customer service, a good eye for detail, and truly enjoys fostering a wonderful experience for every guest that visits the property. As a Tasting Room Associate, you will be the main point of contact for our guests, so a polite, friendly, and energetic demeanor is a must.ResponsibilitiesSet-up and host wine tastings and tours for guestsSell wine, merchandise and wine clubs to meet or exceed monthly sales targetsCollaborate with co-workers to provide a superior guest experienceProvide service and hospitality that exceeds our competitors and our guest's expectationsStay current on Beringer Vineyards wines and customer offeringsBe engaged and active in local wine industry community - know our marketBe informed on local hospitality offerings and make recommendations to guestsParticipate in TWE training programsStrive for WISE triple score sales and service resultsOpen, close and operate cash registersAssist in events, private dinners and various site activitiesAssist Wine Inventory and Merchandise Dept. with restocking, inventory and floor upkeepFollow site policies and procedures including but not limited to: Opening and closing, inventory of merchandise and wine, etc.Act as a backup for other Hospitality Sales Associates who are conducting tastings and toursAbout youMust be 21 years of ageExemplary customer service skillsPassionate about wineSales and conversion via hospitality and knowledgeStrong presentation skills with the ability to relay their knowledge of wines and wine productionDynamic communication skills & positive attitudeMust have a clean professional appearance and excel in intercommunications and interactionsAbility to start a project and carry through to successful implementationKnowledge of food and wine, the wine industry, Sonoma, Napa and Bay Area restaurantsThis position must work weekends (Friday, Saturday and Sunday), some holidays and eveningsMust be able to lift 50 lbs. (a case of wine)Why you'll love it hereOur culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE.We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.Enjoy the world's most desirable wines through our generous employee product allowanceCompetitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!Plus, you'll get an extra day off each year with your "TWEforME Day" - a day to spend however you choose!We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, click here.It takes all varietals!At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.Pay Transparency Disclosure: The base pay range offered for this position is $21 to $26 per hour and other benefits. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work out of our St Helena, CA location. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future.How to applyWe do move quickly at TWE and continually review applications, so if you don't want to miss out, apply today.