Social Care Network Specialist

The Social Care Network (SCN) Specialist will be at the forefront of human-centered care, connecting Medicaid-eligible members to vital non-medical services — from housing and nutrition to transportation and emotional well-being — that can dramatically improve their quality of life. The Specialist will adhere to and promotes the philosophy and mission of the agency by performing the following duties and responsibilities. Duties and Responsibilities: Be the First Connection: Serve as the primary contact for Medicaid members, conducting comprehensive assessments using the Unite Us platform to uncover unmet Health-Related Social Needs (HRSN). Guide with Purpose: Help members navigate life-changing services that address critical areas like food security, housing stability, and transportation access. Coordinate Care Seamlessly: Collaborate with ICAN teams and a statewide network of community-based organizations to ensure smooth service delivery and follow-up care. Support Through Change: Re-screen members after major life events and ensure their evolving needs are met. Amplify Outcomes: Provide regular reporting to the Director of Preventive Services and participate in case conferencing to track progress and improve coordination. Keep Learning: Participate in all required training and agency meetings to stay informed, connected, and empowered in your role. Additional duties may be assigned, on an as needed basis. Education/Experience: Associate’s degree or equivalent experience in social work, health services, or community engagement is required. Applicants with lived experience navigating health care and human services are encouraged to apply. A valid NYS Driver's License is required. Job Type: Full-time Pay: $43,000.00 - $45,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance People with a criminal record are encouraged to apply Work Location: In person