Supervising Clerk II

Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.\nApplications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.\nSupplemental Questionnaire:A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.\nApplications and Supplemental Questionnaires will only be accepted on-line.\n DESCRIPTION THE POSITION:\nThe Supervising Clerk specification describes three levels of supervisory clerical classes and identifies the range of responsibility and the type of assignment which distinguishes each level within the series. The basic function of positions in the Supervising Clerk series is to plan, assign, evaluate and supervise the work and operations of a clerical staff consisting of at least two or more full time subordinate employees; to provide training and instruction and make decisions on difficult or sensitive clerical problems; and to accomplish all related procedural and clerical duties and responsibilities in their assigned areas through subordinate employees; and to do related duties as required.\nFor more information about the job classification, visit:Supervising Clerk II (#1139).\nTHE VACANCIES:\nWe are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. There areimmediatevacancies in the Alameda County Sheriff's Office,ProbationDepartmentandtheSocial Services Agency.\n\nTHE IDEAL CANDIDATE:\nIn addition to meeting the announced minimum qualifications below, ideal candidates will also possess the following attributes:\n\n\nExceptional communication skills, both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts;\nEffective strategies and methods to train staff;\nExcellent interpersonal skills;\nLead by example;\nExperience preparing work schedules for multi-function units;\nFamiliarity with general accounting processes;\nEstablishing work priorities and the ability to adjust as needed;\nKnowledge and ability to foster team cohesiveness;\nProficiency in Microsoft Suite, such as Word, Excel, PowerPoint, Outlook; and\nGood independent judgement and problem-solving skills and abilities.\n\n\n MINIMUM QUALIFICATIONS Either Pattern I\n\nThe equivalent of one year of full-time experience in the class of Supervising Clerk I or an equivalent or higher level clerical supervisory class in the Alameda County classified service (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts), or two years as a Lead Clerk in the Alameda County classified service. \n\nCompletion of the Alameda County Management Academy "Management & Supervision Certificate Program" may substitute for six (6) months of the required qualifying experience. \n\n\nOr Pattern II\n\n\nThe equivalent of two years of full-time clerical experience in a supervisory capacity in a position equivalent to the County's class of Supervising Clerk I. \n\nNOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.\n KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies:\n\nKnowledge of: \n\n County policies and procedures. \n Modern office organization, practices, and equipment. \n Business correspondence and record keeping systems. \n Principles of modern office management. \n Training methods and techniques. \n Appropriate English grammar, vocabulary, spelling and punctuation. \n Word processing programs. \n Information systems and computers. \n\nAbilities: \n\n Written communication. \n Oral communication. \n Decision making. \n Leadership. \n Planning and organization. \n Management control. \n Budget analysis. \n Interpersonal sensitivity. \n Flexibility. \n Adaptation to stress. \n Use various data bases. \n Understand, implement and train staff on County policies and procedures. \n\nAlternate Range Criteria \n\nl. Supervisors of clerical units, the majority of whose subordinates are in a class having a salary range equal to or below that of the class of Clerk II, do not receive the alternate range. \n\n2. Supervisors of clerical units, the majority of whose subordinates are in classes having a salary range above that of the class of Clerk II, are eligible for assignment to the higher applicable salary step and shall be entitled to additional compensation. \n\nNOTE: In positions where such persons meet the 'alternate range' criteria as defined in the class specification, (#2) additional compensation may be provided for, pursuant to provisions of the Alameda County Salary Ordinance.\n EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:\n\n A review of applicants' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.\n A written component that will be weighted as qualifying only (pass/fail).Only candidates who pass the written examination will be invited to the oral interview process.\n An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.\n\nCANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.\nWe reserve the right to make changes to the announced examination components.\nAlameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.\nTo learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website,www.acgov.org/hrs.\n RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice\nin advance of any examination process which will require their\nattendance.The following dates aretentativeand\nsubject to change based on the needs of the Agency.\n\n\n\n\n \n \n \n TENTATIVE RECRUITMENT PLAN:\n \n \n \n \n \n Deadline for Filing: \n \n \n \n 5:00:00 PM Wednesday, April 22, 2026\n \n \n \n \n Review of Minimum Qualifications:\n \n \n \n Wednesday, May 6, 2026\n \n \n \n \n Virtual Written Examination:\n \n \n \n May 27, 2026 -June 9, 2026\n \n \n \n \n Virtual Civil Service Recorded Oral\n Examination:\n Virtual Civil Service Exam Rated:\n \n \n \n June 18, 2026-June 29, 2026\n July 6, 2026 - July 12, 2026\n \n \n \n \n Notification of Results:\n \n \n \n \n By July 24, 2026\n \n \n \n \n TENTATIVE SELECTION PLAN:\n \n \n \n \n \n Departmental Hiring Interviews:\n Social Services Agency\n Healthcare Services Agency\n Probation Department\n Sheriff's Department \n \n \n \n TBD\n TBD\n TBD\n TBD\n \n \n \n\n\n\nWE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED\nRECRUITMENT & SELECTION PLAN\nAlameda County and the Human Resource Services Department\nwill make reasonable efforts in the examination and/or selection process to\naccommodate qualified individuals with disabilities and/or medical conditions\nin accordance/compliance with the State Fair Employment and Housing Act (FEHA),\nFederal Americans with Disabilities Act (ADA) Alameda County's Reasonable\nAccommodation Policy and applicable statutes.To request an accommodation\ndue to a disability/medical condition during this or other phases of the\nexamination/selection process, please contact the assigned Human Resources\nRepresentative listed on the job announcementbefore the last date\noffiling.Alameda County requires applicants to provide\nsupporting documentation to substantiate a request for reasonable\naccommodation. In order to qualify for a reasonable accommodation, applicants\nmust have a disability/medical condition pursuant to the ADA, FEHA and\napplicable statutes.\nFor more information regarding our Reasonable Accommodation\nprocedures, please visit our website:https://hrs.alamedacountyca.gov/reasonable-accommodation/\n BENEFITS The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to:\nFor your Health & Well-Being\n\n Medical - HMO & PPO Plans\n Dental - HMO & PPO Plans\n Vision or Vision Reimbursement\n Share the Savings\n Basic Life Insurance\n Supplemental Life Insurance (with optional dependent coverage for eligible employees)\n Accidental Death and Dismemberment Insurance\n County Allowance Credit\n Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance\n Short-Term Disability Insurance\n Long-Term Disability Insurance\n Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services\n Employee Assistance Program\n\nFor your Financial Future\n\n Retirement Plan - (Defined Benefit Pension Plan)\n Deferred Compensation Plan (457 Plan or Roth Plan)\n\nFor your Work/Life Balance\n\n 12 paid holidays\n Floating Holidays\n Vacation and sick leave accrual\n Vacation purchase program\n Management Paid Leave\n Catastrophic Sick Leave\n Pet Insurance\n Commuter Benefits Program\n Guaranteed Ride Home\n Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)\n Employee Discount Program (e.g. theme parks, cell phone, etc.)\n Child Care Resources\n 1stUnited Services Credit Union\n\nEligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.\nEmployees in management-designated classifications may be\nentitled to management paid leave. Refer to the applicable MOU or Salary\nOrdinance for more information.\n Conclusion \n\nAll notices related to County recruitments for which you have applied will be sent/delivered via email. Please add@jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.organdNoreply@jobaps.comas accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.\nPlease take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.\nNOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.\n\nIone Bell | Human Resources Analyst\nHuman Resource Services, County of Alameda\n(510) 272-6456 | Ione.bell@acgov.org\nwww.acgov.org/hrs\nDISASTER SERVICE WORKER\nAll Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.\nEQUAL EMPLOYMENT OPPORTUNITY\nAlameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.\n\n\n\n\n