TSR Account Manager

SUMMARYAs a key member of the Sales Team, the Inside Sales & Business Solutions Account Manager plays a critical role in driving revenue and adoption of our automotive service offerings. This role combines consultative sales techniques, product knowledge, and customer relationship-building to support automotive professionals through their buying journey.This position focuses on outbound telesales efforts, customer consultations, product demonstrations, and enrollment into our Way ecosystem. The ideal candidate brings energy, professionalism, and a customer-first mindset while helping automotive businesses adopt advanced digital tools.ESSENTIAL DUTIES AND RESPONSIBILITIESIdentify and assess customer needs to match them with the most suitable Way solutionsConduct full-service product demonstrations remotely to support customer decision-makingClearly communicate product features, benefits, and service value propositionsBuild and nurture long-term customer relationships based on professionalism, follow-through, and trustManage a high volume of outbound sales calls and structured follow-upsTrack leads, conversions, and customer activity in the CRM systemsMaintain updated contact records, demographic data, and sales pipeline insightsProactively solve customer concernsAct as an ambassador of Way with integrity and customer focusQUALIFICATIONSMinimum 3+ years of experience in inside sales/ telesales within a call center or B2B environmentDemonstrated understanding of sales processes and advanced sales techniquesFamiliarity with cloud-based products and SaaS tools preferredStrong troubleshooting, communication, and analytical skillsAutomotive product or industry knowledge is highly desirableEDUCATIONHigh School diploma or equivalent requiredSUPERVISORY RESPONSIBILITIESNone at this timePHYSICAL DEMANDSThe role requires extended periods of sitting and computer work, with occasional lifting of materials up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.WORK ENVIRONMENTWork is performed in a moderate-noise office or remote call center environment.Benefits:401(k)Dental insuranceHealth insurancePaid time offVision insurance