Care Coordinator

Care Coordinator-Tarpon Springs St. Luke’s Cataract & Laser Institute is seeking a full-time Care Coordinator to work out of our Tarpon Springs location. Company Mission “Life Changing Vision” is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke’s? St. Luke’s is a legendary ophthalmic practice with six locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke’s name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve. About the Position The Care Coordinator is responsible for supporting the relationship between the referring physician and the treating physician. This is accomplished by overseeing the patient journey from the time of referral to exam completion and closing the communication loop with the referring physician. What do we look for? Ability to manage all inbound and outbound communication with healthcare providers Assist the clinic staff with care coordination and communication with external providers Ensure that referred patients are scheduled in a timely manner Conduct outbound call programs Ensure all incoming records are delivered to the correct provider in a timely fashion (coming in via mail, fax, NextGen Share, etc.) Ensure all incoming medical records are incorporated into the patient’s electronic medical record Must be flexible in order to undertake a variety of miscellaneous duties and performs other job functions as assigned by the Clinic Quality Manager Job Skill and Qualifications: High School Diploma Knowledgeable in HIPAA, Privacy and Security and the Privacy Rule Good organizational skills with ability to prioritize tasks Strong working knowledge of EHR and EPM Familiar with ophthalmic terms and clinic flow. – how to read a chart Computer data entry, filing, spelling and telephone skills Good verbal/written skills Relates well with co-workers, other staff, and medical staff Conscientious regarding confidentiality and aware of confidentiality guidelines of the material that will be handled The Benefits of working for St. Luke’s Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay Opportunity to build a career with a longstanding, reputable organization Leadership and Career Advancement opportunities Competitive wages and certification bonuses Monday – Friday work week Weekends and Holidays off See more benefits at https://www.stlukeseye.com/benefits/ We are an Equal Opportunity Employer and a Drug Free Workplace We participate in E-Verify