Program Manager

Purpose Plan, direct, and coordinate the Speech and Language Department. Plan and maintain systems and procedures for operating efficiency. Manage staff for optimum performance. Collaborate with other managers, Leadership Team, Early Intervention Senior Manager and Chief Program Officer to develop and maintain quality early intervention services to children and their families. Oversee the development, coordination, and implementation speech and language programs at Kindering. Principal Duties & Responsibilities Duties and responsibilities may include, but are not limited to the following: Ensure appropriate department coverage for agency needs Seek and hire new staff, with an “as appropriate” interview with Early Intervention Senior Manager or Chief Program Officer for the final candidate(s) Oversee training and evaluate new staff (department orientation, mentoring, training plan, 30-60- 90 day reviews) Monitor staff performance, including annual performance reviews and set employee goals and objectives Supervise department job performance and quality of work – track and manage parent and staff complaints, caseloads, quality indicators; develop and monitor learning goals of staff; understand morale level Develop staff to maximize potential (monitor consistent required skill level within department and address or provide opportunities for growth) Ensure staff are in compliance with Part C of IDEA, King County DDD, ESIT Participate in program planning processes Organize and manage department staff meetings Delegate work duties to staff Coordinate department budget activities for maximum operational efficiency Plan and implement procedures and systems to maximize operating efficiency Participate as a part of Kindering’s Leadership Team Create, measure, and report department goals and objectives aligned with Kindering’s mission and goals, including productivity and quality goals Oversee specialty programs as needed Communicate and collaborate with Bellevue Early Intervention Senior Manager Communicate to department regarding specific items as well as Leadership Team direction, mission, vision Serve as the “go-to person” for departmental issues and needs both from within and between departments (examples: added staffing, equipment, space, assistance and volunteers) Complete other duties as assigned by Early Intervention Senior Manager Provide or support outreach, intensive informing, care planning, coordination, anticipatory guidance for complex health needs, assistance to access services, consultation, resource development, interagency coordination, training, program planning, quality management, and administration to support Medicaid programs. Key Competencies Clinical knowledge Judgment Decision-making Information management Planning and organizing Program analysis and problem solving Delegating tasks and responsibility Motivating staff Communication Coaching Teamwork Flexibility Required Education & Experience Masters degree in Speech-Language Pathology or related field such as Special Education, Occupational/Physical therapy or Social Work Ability to maintain a partial early intervention caseload while acting as a Manager Clinical supervision experience Computer software skills (excel, word, outlook) and ability to navigate and perform necessary computer functions to perform job duties WA DOH license Minimum Prerequisites Pass Washington State DSHS criminal history and background check and FBI fingerprint check Strictly maintain the confidentiality of all client information in accordance with privacy regulations and organizational policies Have access to a dependable personal vehicle for transportation purposes Possess a valid Washington State driver's license and maintain valid automobile insurance coverage Be able to lift 40 pounds Pass tuberculosis test Be CPR/First Aid certified or willing to become certified Provide documentation of a negative tuberculosis test result Provide proof of current immunizations, including COVID-19 and Measles, Mumps, and Rubella (MMR) vaccines, or submit a titer test result demonstrating immunity* Kindering requires those supervising and providing in-person services to children to be vaccinated/ or apply and be approved for a sincerely held religious belief or medical exemption.