Communications Specialist - Digital Media

ommunications Specialist ull Time | Hourly nter for Learning and Innovation re committed to compassionate care for all. Our patients. Our employees. You. A La Clinica, we love our patients and enthusiastically treat them with the same care, respect, and dignity that we would our friends, family, and neighbors because that's who they are. If this appeals to you, La Clinica might be the right place to build your career. We’re looking for the right team members to treat our patients with this level of care. e extend our commitment to compassionate care to our employees as well. We invest in our employees' lives through competitive pay, comprehensive benefits packages, easy access to wellness, personal and professional. Our ommunications Specialists ork as part of the communications team to help La Clinica meet its mission and vision. This role is focused primarily on digital communication, including social media. This Communications Specialist helps La Clinica tell its story in the community by using a blend of creative and technical skills to share information on social media and La Clinica websites. The specialist also will have a role in providing support for other team tasks. ith your application, please submit either two samples of your published writing or a one-page letter letting us know why your skills are a good match this role. Thank you. ccountabilities Include:P orms Essential Job Duties Co cate effectively with staff and the public in writing and verbally Raise munity awareness about La Clinica’s services, using email, social media, printed material, and presentations to tell stories according to established outreach and communication plans Distribu and maintain La Clinica materials in health centers and with public partners Uphold bra standards and contribute to the brand’s ongoing development Work with te to ensure that patient materials are accurate, complete, and easily understood Work with team ensure that public and internal websites are accurate, complete, and up to date Stay up to date all changes to La Clinica services, connecting with Communications Officer if service changes conflict with messaging Support team membe in creation of organizational messages Keep up to date with mmunications trends and share ideas for innovation with team Meet deadlines for cre on and publication of content Represent La Clinica at lic events Support team members in co inating speaking requests and ensuring staff have the correct materials and information to speak effectively about La Clinica Complete assigned trainings La Clinica’s learning module system (Relias) by required due date Complete other duties as assig Communications Specialists with digital media focus also: Create and curate content for La ica’s social media channels, including a variety of posts and advertising Contribute to regular reporting on o omes Use video in storytelling Respond to s al media reactions in a t ly way Stay up to date on social media trends and ing recommendations for new approaches to team Communications Specialists with a material us also: Coordinate requests for materials creation, n, and production, ensuring that these are processed in a timely and efficient way Create and maintain internal filing systems Desi and produce clear, accurate, and compelling inted materials Distribute and maintain La Clinica materials in heal centers and with public partners Communications Specialists with an external focus als Serve as backup spokesperson for La Clinica and backup ic information officer in incident command structure Serve as primary support for Communications Officer in cre on of external messages Customer Service: Develops and maintains professional, sup t-oriented workig relationships with patients, employees, team members, and community partners. Demonstrates continuous improvement in achieving “developing” and “fully competent” levels of La Clinica’s Behavioral Standards. Follow La Clinica’s SERVE standards and they are the followi : Service: I provide helpful service focused on the needs of o .Empathy: I welcome and connect with you on a personal level. Rela sips: I create partnerships, working in a way that benefits yne. Value: I recognize the importance of others and treat everyone with respe Ecellence: I go above and beyond to deliver an exceptional experience. Qual aions: Must be able to interact with a variety of individuals at vario evels under stes ul circumstances while exercising sound judgement, tact, and diplomacy; work productively both independently and in a team setting; communicate with clarity, both verbally and in writing to groups and individuals. Education and/or Experience: Required: Minimum: High School Diploma Experience in m unications industry, includng ith conte nd video creation Experience rking collaboratively with a team to plan events or projects Excellent interpers l communication and problem-solving skills Skills to intervene and promot econciliation, compromise and positive outcomes in difficult int ctions Preferred: Bachelor’s degree in related field Bilingual in English/Spanish Familiarity with HIPAA nd healthc organizations’ communications need asic knowledge of adult lear g models Language Skills: Must have the ability to communicate with cla y, both verbally and in writing; read, a yze, and interpt omplex documents, regulations, policies, and procedure manuals; and create professional business documents. Reasoning Ability: Must have the ability to: Understand confidential document security from a legal perspec v . Effectively dea w h a variety of abstract a oncrete variables. Technical skills: Required: Strong communicati best practices knowledge, content creation skills (writing, graphi d sign, and video pr duction), and grammar ability. Working knowledge of Microsoft Word, Excel, Outlook, Photoshop, and Canva. Preferred: Experience with publication, content management systems, Adobe InDesign, WordPress. Equity Statement: At La Clinica, we commit to engage everyone in a welcoming, respectful, and loving way and to mainta he dignity and val e of all people above everything else. These standards align with our organization’s vision of absolute excellence, open-hearted community, and well-being for all. For more information, please visit our website at: https://laclinicahealth.org/patients/approach/ Applications will be r viewed by the appropriate Department for interview; those selected must be able to provide proof l