Service Advisor

Rodman Ford Sales, Inc. is seeking a full-time Service Advisor for our Tire & Auto Center.Duties Include:Greeting guests and obtaining customer and vehicle informationIdentify and understand customer’s service needsCreate and maintain customer relationshipsOpen Repair orders and document service needs and approvalsPrepare repair estimates and communicate them effectively with customersCoordinate with technicians to determine when a job will be completedEnsure warranty repairs are covered and gain approval as needed by FordKeep customers up to date on vehicle statusOther various tasks assigned by the managerQualifications:Clean Driving RecordValid Driver's LicenseAbility to follow directionsExceptional phone and customer service skillsReliablePositive attitudeWhat We Offer:MedicalDentalVision401K PlanFamily owned and operated facility