Senior Sales Associate

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission. SENIOR SALES ASSOCIATE POSITION DESCRIPTION:Position Title: Senior Sales Associate (Sales Forced)Reports To: Store LeaderClassification: Full-Time /Non-Exempt/HourlySENIOR SALES ASSOCIATE POSITION OVERVIEW:The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.SENIOR SALES ASSOCIATE JOB DESCRIPTION:Sales & Customer Experience:Deliver exceptional customer service aligned with Range USA standardsReview KPIs and coach team to expectations from this dataAchieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)Build customer relationships and increase basket size through product knowledge and recommendationsOperations Execution:Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliationProduce and maintain daily operational documents (store metrics, huddle notes, schedules)Support inventory flow, merchandising, and ad set execution to maintain visual standardsMaintain overall store cleanliness and organizationSafety & Compliance:Ensure strict adherence to all firearm safety protocols for customers and staffMaintain compliance with ATF regulations, including accurate execution of 4473 forms and background checksSafeguard confidential information and ensure all processes meet regulatory standardsEnsure range readiness, safety, and cleanliness alwaysValidate and escalate if needed parts requirements to ASLSENIOR SALES ASSOCIATE DESIRED SKILLS & EXPERIENCE:Possess the following core values:CuriousPassionateDo It RightServiceHigh School Diploma or equivalent required1-2 years of retail sales or customer service experience (specialty retail preferred)Strong attention to detail with the ability to follow complex compliance proceduresAbility to handle confidential information with integrityFlexible availability, including nights, weekends, and holidaysStrong communication skills and customer-first mindsetEMPLOYEE BENEFITS:Medical, Dental, Vision Health InsuranceFree Elite Membership (Unlimited Shooting)Industry Leading Online and Store DiscountsFree ClassesAbility to Utilize Manufacturer ProgramsNo firearm experience needed: We Offer Paid TrainingSENIOR SALES ASSOCIATE PHYSICAL DEMANDS:Extended periods of standingAbility to lift and/or push up to 50 lbs. regularlyAbility to work at heights up to 10 feet