Ecommerce Quality Assurance Specialist

Ecommerce Quality Assurance Specialist We are seeking a detail-oriented Ecommerce Quality Assurance Specialist to ensure the reliability, performance, and accuracy of our eCommerce platform. This role is responsible for validating front-end page quality, end-to-end order placement workflows, and the seamless flow of order data into our ERP system. The ideal candidate combines strong functional testing skills with a deep understanding of eCommerce user journeys and backend integrations.As the Ecommerce Quality Assurance Specialist, you willValidate UI/UX consistency, responsiveness, and cross-browser compatibilityEnsure product pages, cart, and checkout experiences meet functional and visual standardsIdentify layout, content, and performance issues across devicesTest complete customer journeys from product selection through checkout and confirmationValidate payment processing, shipping calculations, taxes, and promotionsPerform regression testing for releases impacting checkout or cart functionalityVerify accurate transmission of order data from the eCommerce platform into the ERP systemValidate order statuses, inventory updates, pricing, and fulfillment dataTroubleshoot and document data mismatches or integration failuresDevelop and maintain test cases, test plans, and test dataExecute manual and/or automated tests for new features and releasesCollaborate with developers and product teams to clarify requirements and edge casesIdentify, document, and track bugs using issue tracking toolsProvide clear reproduction steps and severity assessmentsSupport root cause analysis and verification of fixesParticipate in release validation and smoke testingMonitor production systems for order flow or integration issuesAssist in incident triage and resolutionPerform other duties as assignedQualifications3+ years of QA experience, preferably in eCommerce (Salesforce Commerce Cloud Preferred) or web applicationsStrong understanding of eCommerce workflows (product catalog, cart, checkout, payments)Experience testing order management systems or ERP integrationsFamiliarity with APIs, data validation, and backend workflowsExperience with automated testing tools (e.g., Selenium, Cypress)Experience with bug tracking tools (e.g., Jira, TestRail)Strong attention to detail and analytical skillsBasic SQL or data validation experienceUnderstanding of payment gateways and fraud checksWhy you'll love working at WeatherTechWeatherTech is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe work space. Employees are offered an array of perks including:Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance401(k) planPaid vacation, holidays, and personal timeWTC1