Registration Associate

Location: 1044 State St, Schenectady, NY, 12307, United StatesBase Pay: $16.00 - $23.50 / HourRequired Degree: High SchoolManage Others: NoMinimum Experience: 1 YearContact InformationName: Kelly DussaultPhone: 5183701441Email: kdussault@hhchc.orgDescriptionJoin Our Team as a Registration Associate at Hometown Health CentersLocation: On-site position, Schenectady, NYPosition Type: Full-TimeAt Hometown Health Centers, we are committed to improving the health and lives of our community through compassionate, high-quality primary care and preventive services. We believe healthcare should be accessible, equitable, and patient-centers -- and we are proud to lead that mission every day.We know that exceptional care starts the moment a patient walks through our doors. That’s why we’re looking for a Registration Associate who brings kindness, organization, and attention to detail to every interaction.If you're passionate about helping people, love a fast-paced environment, and want to be part of a team that truly makes a difference — we’d love to meet you!What You’ll DoBe the welcoming face for patients and visitors.Perform patient check-in and check-out with efficiency and care.Register new patients and update existing information in our EMR system.Verify insurance, complete necessary paperwork, collect payments, and post account balances.Schedule, reschedule, and confirm patient appointments.Always maintain confidentiality, professionalism, and a positive attitude.Support the Dental department with administrative duties as needed.BenefitsGenerous Paid Time Off (Vacation, Sick, Personal, Floating Holidays, Paid Holidays)Medical, Dental, and Vision Insurance401(k) with Employer MatchTuition Reimbursement and Student Loan ForgivenessEmployer-Paid Life, AD&D, Short-Term, and Long-Term Disability InsuranceFlexible Spending Account(FSA) & Health Reimbursement Arrangement(HRA)Employee Assistance Program(EAP)What We're Looking ForHigh School Diploma or GED (required).Completion of a medical assistant training program (preferred).Previous experience in a medical office setting (preferred).Experience with insurance verification (preferred)Strong customer service skillsSharp attention to detail and the ability to work independently.Computer savvy with experience in EMR systems.Bilingual in English and Spanish? That’s a plus!Physical RequirementsAbility to sit for long periods of timeAbility to move/lift up to 25lbsAbility to type, use a computer, and operate office equipmentAbility to read computer screens, documents and identification materialsWork EnvironmentFront desk setting with daily interaction with patientsOccasional exposure to moderate to loud noise and interruptions in the lobby and waiting areas