Lilliston Chrysler Dodge Jeep Ram Automotive Service Advisor

Job Title: Automotive Service AdvisorCompany: Lilliston Chrysler Dodge Jeep RamJob Type: Full-timeWork Location: In personDate Posted: March 26, 2026Pay: $70,000.00 - $100,000.00 per yearJob SummaryLilliston Chrysler Dodge Jeep Ram has an immediate opening for an experienced Automotive Service Advisor. This is an excellent opportunity for a motivated professional looking to grow within a well-established, family-owned dealership.With income potential of $70,000+, and higher compensation available for qualified CDJR-experienced advisors, this role offers both stability and growth.Owned and operated by the Lilliston family for over 37 years, we pride ourselves on maintaining a strong family culture and deep community roots. We proudly serve a loyal customer base in Cumberland County, including many second- and third-generation customers.What We OfferCompetitive salary plus commission-based pay plan (paid weekly)Monthly performance bonus opportunitiesHealth, dental, and vision insurance401(k) auto enrollment at 5%Aflac, short-term disability (STD), and long-term disability (LTD)Employee assistance programPaid time offEmployee discountsReferral programFamily-owned business with a supportive, team-oriented cultureKey ResponsibilitiesGreet customers and provide a professional, welcoming service experienceListen to customer concerns and accurately assess vehicle service needsRecommend maintenance and repair services based on vehicle conditionPrepare detailed and accurate repair orders and estimatesCommunicate effectively with technicians to ensure timely service completionKeep customers informed throughout the repair processEnsure high levels of customer satisfaction and retentionUpsell additional services when appropriateQualificationsPrevious experience as an Automotive Service Advisor preferredCDJR experience preferredStrong communication and customer service skillsAbility to multitask in a fast-paced environmentBasic knowledge of automotive systems and repairsValid Driver's License (required)ScheduleDay shiftMonday through Saturday (Rotating weekends)