Front-End Dev & Designer ( Remote, Philippines)

Front-End Developer & DesignerReporting to the Sr. Manager, Content Operations, the Front-End Developer & Designer focuses on front-end development, content design, and customer-facing content customization and support. This role is responsible for building and customizing web-based training content and phishing simulations, including branded experiences and HTML emails. The Front-End Developer will also partner with the Content Team to create new educational materials such as HTML-based training modules, videos, and infographics, while supporting both customers and internal teams with content-related requests.Essential Duties/Responsibilities:Design and develop education landing pages, micro-sites, and interactive HTML contentBuild and customize HTML emails and training materials for phishing simulations and customer educationEnsure HTML emails render consistently across major email clients (e.g., Outlook, Gmail), accounting for known limitations and quirksCollaborate with internal teams and customers to deliver customized web pages and email contentApply customer-specific branding to training materials and course contentMonitor and respond to customer support tickets via Zendesk and manage internal requests through JIRACreate and maintain documentation for customizing customer deliverablesTest web content across browsers and email clients to ensure quality and consistencyContribute to the creation of videos, infographics, and other visual contentResearch and experiment with new tools (including AI tools) to improve content creation workflowsSupport a fast-paced, customer-focused content delivery environmentRequired Skills & Experience:Intermediate experience with front-end development (HTML, CSS, JavaScript)Solid design skills, with experience using tools such as Adobe Creative SuiteUnderstanding of responsive web design principlesExperience implementing web accessibility standards, including WCAG 2.2, to ensure inclusive and compliant digital contentStrong communication, organization, and time management skillsAbility to manage multiple priorities and deliver high-quality work on deadlinesBasic understanding of phishing and its impact in enterprise environmentsStrong experience building and troubleshooting HTML emails, including working with cross-client compatibility and email-specific constraintsEducation and/or Experience:Bachelor's degree in a related field preferred (e.g., Web Development, Graphic Design, Digital Media, or similar), or equivalent practical experience3+ years of hands-on experience developing web content using HTML, CSS, and JavaScriptProven experience building and troubleshooting HTML emails, including working with cross-client compatibility and email-specific constraintsExperience creating digital content such as landing pages, emails, infographics, or multimedia assetsCofense is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, physical or mental disability, marital status, genetic information or any other status or characteristic protected by applicable national, federal, state or local laws and ordinances.